Collision Plus 2

4.8 (1,211reviews)
95%
300 Industrial Drive,  Christiansburg,  VA  24073
Online Estimate

In operation 19 years.

Collision Plus 2 provides auto body repair to the greater New River Valley. We provide superior work, premium product use and extraordinary customer service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Hertz®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 12:00 pm
Sat Closed
* Holiday hours may differ.
Call
Email

Reviews (1,211)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, with repairs frequently described as flawless, leaving vehicles looking brand new. The front office staff receive high marks for being friendly, professional, and knowledgeable. Communication stands out as a key strength, with customers appreciating regular updates via text and phone throughout the repair process. Timeliness is another highlight, as vehicles are often completed ahead of the promised date. A few customers noted areas for improvement, including parts being replaced without prior approval, delays not being proactively communicated, and minor issues such as grease stains on seats and fog lights not being reconnected. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
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"... deal. The staff went above and beyond on the work and exceeded my expectations, even without knowing what the vehicle meant to me. I would recommend anyone ..." Read more
"Excellent work all around! I was impressed by the honesty, professionalism, and willingness to help ..." Read more
"... turned out to be quite a task, but they never gave up. The quality of their work was exceptional." Read more
"Paint is blended very well; I can't tell where the repairs were performed"
"Excellent folks but really not satisfied that you would replace with different part without my approval."
"It was ready two days before it was promised! It was done very quickly!"
"We were told that it would take about two weeks. It was finished in three days."
"The car looks great, the service was excellent, and they got it done ahead of schedule."
"I was told it would be ready on 55 but it was not ready until 511"
"Was ready 2 days before the promised date."
"Exceptional customer service and communication."
"I feel like i should have been notified on any delays"
"... interaction I had with collision plus was great. They told me exactly what they were going to do and what was going to happen and then thats exactly ..." Read more
"Very satisfied with the work and communication. What a top-notch team. Recommend to anyone"

Likely to Recommend

Repair Quality

Customer Service

Dawn was amazing. I had to call a couple of times and she was very helpful. Everyone I dealt with was Wonderful.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great service and the staff were super friendly. My vehicle looks fantastic!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very timely manner Very professional employees Would recommend

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Excellent work all around! I was impressed by the honesty, professionalism, and willingness to help work through the insurance issues to get my car repaired.

Customer Service

The staff were friendly and treated me kindly. No one wants to have to deal with their car being damaged and not everyone has had that experience and knows what to expect. The staff was patient and knowledgeable in answering questions.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Yes...My car looked Amazing!!!

My Experience

The lady at the desk was great. And Brian was great also Very good experience and done great work.

Likely to Recommend

Repair Quality

Excellent service. Lady at desk and Brian were awesome

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Excellent job on my Subaru! The huge dent is completely gone!

My Experience

My Experience

I’m so happy for getting my car fixed today from collision plus 2 christiansburg this people are so nice and kind and friendly and all of them work super hard for you

My Experience

Work looks excellent! The repaired areas look better than the rest of the car now.

My Experience

Always the best! They are kind and patient and very trustworthy. I wouldn’t go anywhere else.

Likely to Recommend

Repair Quality

All work was professionally performed as promised.

Customer Service

Friendly and efficient.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great people!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Fog lights on bumper not working.. I have to go back this week to have y'all find the connection that was left loose. An hour drive one way.. Other than that the work looks good as usual..

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Just did a good job with everything

My Experience

Great Job!! All the staff are extremely nice and helpful, in making it an easy process to get your vehicle professionally repaired. Thanks

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