Collision Plus 2
In operation 19 years.
Collision Plus 2 provides auto body repair to the greater New River Valley. We provide superior work, premium product use and extraordinary customer service.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Hertz®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 12:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Dawn was very helpful from the start of the process to the finish. Excellent work also!
Likely to Recommend - 5.0/5.0 -
I already have.
Repair Quality - 5.0/5.0 -
Looks new!
Customer Service - 5.0/5.0 -
Dawn went out of her way to help me!
Returned Clean
My Experience - 5.0/5.0 -
Everyone was so nice and helpful. Brian and Dawn went above and beyond to help me and make sure everything was done right They are both amazing and the owner of Collison plus 2 should be very grateful they have such wonderful employees. I'd bring my vehicle there again.
My Experience - 5.0/5.0 -
They really did a great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was done quicker than expected. There is a sound coming from the front left tire as if a leaf or something is stuck in it. I haven’t found anything to confirm so I’m not sure what the sound is.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
My car didn’t get fixed for the claim, now I have to wait to take it back to get repaired.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They are very helpful, courteous, and understanding.
Likely to Recommend - 5.0/5.0 -
Great customer service and team.
Repair Quality - 5.0/5.0 -
Excellent work and a better team that does it. Everyone I interacted with who worked at Collision Plus 2 was amazing!
Customer Service - 5.0/5.0 -
As I said in my prior response, the customer service was excellent. Dawn, who sits at the front desk, was very helpful and put my mind at ease regarding navigating the insurance claim for the at-fault party (which wasn't me).
My Experience - 5.0/5.0 -
Everyone was top notch. Did a excellent job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Looks good
Returned Clean
My Experience - 0.0/5.0 -
Dawn was awesome. The rest did not go as well. My repair was complicated by a molding which needed replacement, but Dawn handled that great. I think I made a total of 7 trips to and from the shop. 2 or 3 weeks ago. I called to schedule just the glass, I spoke with a lady who said I needed to speak with Dawn only. She was on the phone, and I hung in there for 10 minutes on hold. I hung up. A few days later I called again to schedule. The person I spoke with said Dawn was out for several days, to call back in few days to get on the schedule. When I asked just to put me on the schedule, glass was in, I was told no. I asked again, the lady told me no. Only Dawn could schedule appointments. Period. Dawn got back and I called in, I could not get through to her. I called later and scheduled to come in last week. I asked to drop off the car since I was going out of town for a few days. I was told I could park there as long as needed. I told them that I'd be back Thursday or Friday to pick up. I dropped it off over the weekend . I got back into town Thursday too late to pick up. My wife drove me out to pick up Friday. The shop was closed. I was unaware. We went back home same day to get my spare key. We went back and got my car Friday. I called Monday. Dawn wasnt available. I left a voice mail, needed to get other key and pay the deductible. I got a call back later. Today I drove out and paid my deductible and got my key. Whew! That was a tough repair. I'm loyal to Coll Plus, I won't tell anyone about the experience, but it was a rough one.
My Experience - 5.0/5.0 -
You all were great as always nice job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were great
Customer Service - 5.0/5.0 -
Dawn and Brian were awsome friendly and helpful
Returned Clean
My Experience - 5.0/5.0 -
Excellent work and communication!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They are awsome they have worked on alot of our vehicles they do great work all of them are friendly and helpful great people thank you guys
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Brian,dawn and the team are great always good work gets us in quickly job done quickly never no issues great people
Customer Service - 5.0/5.0 -
Dawn ,brian,Alisa always helpful and friendly been coming there for years worked on slot of our vehicles takes good care of us
Returned Clean
My Experience - 5.0/5.0 -
These folks are so easy to deal with. Very friendly!