Collision Plus, Inc

4.9 (4,094reviews)
97%
330 Ferguson Dr,  Blacksburg,  VA  24060
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Shop AssistantSparkles

Collision Plus has been providing quality auto body repair to the greater New River Valley since 1991. With superior work, premium product use, and customer service that is unmatched in the collision service industry.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 12:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
GM
Honda
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (4,094)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new or like the damage never happened. The front office staff receives high marks for being friendly, professional, and welcoming. Timeliness is a standout strength, as numerous customers highlight repairs completed well ahead of schedule. Regular text-based progress updates are frequently appreciated, with customers noting the communication took stress out of the process. A few customers, based on their own comments, suggested improvements around parts delay transparency and ensuring all components are fully restored post-repair.
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"Customer service is off the charts keep up the great work"
"The repair looks great. In addition, great attention was made to leaving even the interior in nicer shape ..." Read more
"... and professional interactions ahead of the repair; an excellent job done on the repair itself; clear and helpful communication throughout." Read more
"I was really happy with the results of the repair. I was also pleased that the repair took less time ..." Read more
"... be possible to get it back to like new again, but you guys worked miracles! Thank you all!" Read more
"Completed in 2 days not 7, thank you, thank Heaven. Flawless repair."
"It was 5 days early. I was out of town and couldn't get it so they keep it for me without zero issue."
"The vehicle was actually ready two weeks earlier than anticipated. This was in unbelievable result and was very appreciated"
"... brand new again. And the icing on the cake was that it was ready five days before I thought it would be ready!" Read more
"... understand that parts might be hard to track, but why not factor that into the estimate, since it seems common On the customer side, we have to figure out how long ..." Read more
"... delivered, repaired and picked up within 4 weeks. Communications were on point and consistent. I will not use anyone else but collision plus from ..." Read more
"... repairs, working with Collision Plus is super easy. The text communication was great, and kept us in the loop with progress and the car was ready for pickup earlier ..." Read more
"constantly informed......quite refreshing in today's world!"
"... great job getting my car fixed in a timely manner. The communication was top tier as well. Thank you for helping me!" Read more
"Amazing communication and service! I got a compliment from shelor Toyota on how good of a job they did ..." Read more

My Experience

We are so pleased with our repair and how promptly the repairs were made. Also the customer service is amazing! Thank you all so much.

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My Experience

Awesome job, thank you

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While no one wants to have to take their car for repairs, working with Collision Plus is super easy. The text communication was great, and kept us in the loop with progress and the car was ready for pickup earlier than expected.

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My Experience

My Experience

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They are amazing!

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Very professional and amazing work! Thank you!

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Sonya was our contact person and she was amazing from start to finish!

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Service was prompt and courteous.

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My Experience

It was a very pleasant experience and I appreciated all the updates through the process. All the staff was very friendly and helpful. Wonderful customer service. I will recommend them to anyone needing repairs.

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My Experience

Sonya and Laura were awesome they made the process simple and the work done on the car was excellent

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Quality is excellent

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Sonya and laura ( the lady who helped me at pick up) both outstanding

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My Experience

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Great job

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Great

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My Experience

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We would recommend Collision plus without hesitation.

Repair Quality

Great work on our door. You cannot tell there was any damage.

Customer Service

From out estimate to pickup, the staff shared the details of what to expect and how long the repair would take.

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