Collision Plus, Inc
Collision Plus has been providing quality auto body repair to the greater New River Valley since 1991. With superior work, premium product use, and customer service that is unmatched in the collision service industry.
- Free Estimates
- Insurance Company Assistance
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 12:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very awesome staff touch points!
My Experience - 5.0/5.0 -
Everyone was very friendly and accommodating. Great communication. My first accident in 42 years that was my fault...backed into someone's brush guard 😔. I was very upset with myself but Collision Plus made everything easier.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
A beautiful job was done. The car looked brand new again. And the icing on the cake was that it was ready five days before I thought it would be ready!
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
I was told to bring my car in on a Monday, and it would take 4 days. I understand that was an estimate. Work was started on Tuesday. I was told on Friday that a part was ordered and not in, so try Monday. The part wasn't there on Monday but did arrive on Tuesday. I picked up the car that afternoon. All this is understandable, and your agreement says that parts are not kept on site and must be ordered, BUT the exact same thing happened to me last fall with you. When I mentioned this to a friend, the same thing had happened to them. I understand that parts might be hard to track, but why not factor that into the estimate, since it seems common? On the customer side, we have to figure out how long we'll be without our cars, rental fees, etc. With gas prices being so high, I left my hybrid with you and spent a fortune fueling the rental. Also, my wife and I work full-time, and planning the drop-off and pick-up isn't always simple because we have to rearrange our work schedules.
Customer Service - 2.0/5.0
My Experience - 5.0/5.0 -
Please thank the crew who worked on my old VW. I have wanted it repaired for a long time and I was in heaven driving it home today. Their work on it was beautiful.
My Experience - 5.0/5.0 -
Super excelente servicio muy buena atención y muy buen arreglo
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
The shop has an excellent reputation locally
Repair Quality - 5.0/5.0 -
Efficient and professional interactions ahead of the repair; an excellent job done on the repair itself; clear and helpful communication throughout.
Customer Service - 5.0/5.0 -
Friendly, prompt, and professional
My Experience - 5.0/5.0 -
I feel you guys went above and beyond, totally satisfied. Will definitely highly recommend you to anyone who ask.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
My Experience - 5.0/5.0 -
Fantastic customer service, great work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I absolutely love love love love love collision, plus I have unfortunately, had to visit them multiple times and every time they have went above and beyond to make sure my car is at tiptop shape. I love you guys and I’m thankful you’re around here for us.