Collision Pros - Auburn

Likely to Recommend - 5.0/5.0 -

Exemplary service I would recommend!

Repair Quality - 5.0/5.0 -

The repair looks beautiful and so far so good! I like the fact that the work is warrantied just in case something goes wrong down the road. It bodes confidence and I would use them again and refer them if anybody asks

Customer Service - 5.0/5.0 -

They were professional, courteous and timely.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Collision pros were very professional did a beautiful job on the car and or so kind to keep the car while we are on a trip for an extra week

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great service and very good communication👍

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great communication and really good job on the repair.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Everyone was very friendly and efficient. Noah handled the documents professionally and completely, and Ty made sure everything was taken care of properly, as it was a complex front end job. He went the extra mile for me. Was informed frequently. I’ll be sure to come back if I ever need auto body repair, and will heartily recommend them to anyone I know. Thank you, gentlemen!

Likely to Recommend - 5.0/5.0 -

I had a great experience with CollisionPros, and will highly recommend them to anyone who needs auto body repair.

Repair Quality - 5.0/5.0 -

I had front-end work done on my car. Noah and Ty made sure that they met the requirements of my auto insurance company, and replaced several parts. They were even able to use the OEM factory parts I had purchased previously, and reimbursed me for them. Everything was perfect on my car. I’m very satisfied!

Customer Service - 5.0/5.0 -

Noah and Ty kept in constant contact, and finished the job on time, as they had estimated. Both gentlemen were professional, polite, friendly and efficient.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

They did a beautiful job and the were very professional and pleasant to work with.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Very professional, and especially good at notifying regarding progress on the insurance claim or repairs.

Likely to Recommend - 5.0/5.0 -

I mentioned this in the first page I would highly recommend collision pros to my friends

Repair Quality - 5.0/5.0 -

I am very happy and satisfied with the completion of my car. Ty greeted me when I arrived, gave me an estimate, walked around the car and inspected it thoroughly. He gave me an estimated date of completion and an invoice of estimated costs. They called me daily with updates and the car was done exactly when they said it would be. They are very professional and diligent folks. I won’t hesitate to refer them to any of my friends. Thank you guys for a job done superiorly. Nancee

Customer Service - 5.0/5.0 -

I didn’t get to talk to them, but they did a marvelous job.

My Experience - 5.0/5.0 -

Great customer service and my car runs smoothly as if nothing happened! Thank you!

My Experience - 5.0/5.0 -

It was a great experience with Collision Pros. Excellent repair work, great communication and a friendly staff.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great experience with Collision Pros, in getting our car repaired. Excellent repair work, great communication, and friendly staff.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I was treated very well by collision pros

Repair Quality - 5.0/5.0 -

Staff and service both were very professional.

Customer Service - 5.0/5.0 -

Excellent service

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 3.5/5.0 -

Just a bit pricy... but overall experience is amazing

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0 -

I kept getting conflicting info as to when my car would be ready. Allstate needs better coordination with the repair company.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Ty was awesome to work with. He communicated well and the teams work was very professional. This is the second vehicle they have repaired for me in less than a year. Highly recommended

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.0/5.0 -

Some of the recalibration of features are not working, I need to take the car back to the shop and leave it for the day. This is a big inconvenience.

Likely to Recommend - 5.0/5.0 -

This is the only shop I would recommend

Repair Quality - 5.0/5.0 -

Tyler and his team at Collision pros took care of everything and I couldn’t he happier, total professionalism from start to finish

Customer Service - 5.0/5.0 -

I came here because of Tyler and I’m glad I did. This process was a breeze

Returned Clean

Likely to Recommend - 5.0/5.0 -

I would definitely say, if you're going to crash your car, collision pros should be where you tow it too.

Repair Quality - 5.0/5.0 -

Very happy with the repair. Great color Match!

Customer Service - 5.0/5.0 -

Noah and Tye were very helpful and kept me informed all the way through the process. You should give them a bonus!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Love these guys

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Pleasant staff, clear upfront explanations, prompt response, very respectful.

Customer Service - 5.0/5.0 -

Customer friendly and very patient.

Returned Clean

Likely to Recommend - 5.0/5.0 -

Very Likely!!!

Repair Quality - 5.0/5.0 -

Absolutely!!! Great job!

Customer Service - 5.0/5.0 -

Collision Pros off Grass Valley Hwy were super to work with. Did an amazing job. Super kind and responsive. And cared about their customer and satisfaction. I would give them 6 stars if i could ; )