Collision Pros - Loomis

4.9 (910reviews)
99%
3235 Swetzer Rd.,  Loomis,  CA  95650

In operation 13 years, 6 years at this location.

Collision Pros is a full service collision center. We are an I-Car gold status shop, which is the highest level of industry training recognition. We are certified and trained by most major manufacturers, including Tesla. Our shop is preferred by 9 out of 10 major insurance carriers. At Collision Pros your satisfaction isn't just a goal, it's a guarantee. We back all of our work with a written, lifetime warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Tesla

Reviews (910)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional customer service, with staff being described as friendly, professional, and accommodating. The quality of repairs receives outstanding feedback, with many noting their vehicles look brand new or better than before. Communication stands out as a major strength, with customers appreciating daily text updates and proactive coordination with rental companies. Timeliness is generally excellent, with many repairs completed ahead of schedule. Areas for improvement include more consistent communication updates and better explanation of delays when they occur.
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"Every employee I had contact was friendly and professional. The repair work was flawless"
"If the scale went higher I would give them a 20! Amazing customer service."
"Excellent repair work to my car, cant tell that it had been hit by another vehicle. And, wonderful staff, they were all pleasant, and ..." Read more
"Awesome! Everyone was so helpful and nice! They did a BEAUTIFUL job on my truck! THANK YOU 😁"
"Great fit and finish on the repair quality. Friendly staff. Great experience overall."
"A day early"
"Very accommodating to my schedule and got it done in a timely fashion."
"Amazing team great work done quickly before promised and the car looks amazing. Thank you so much for ..." Read more
"Great job finished in a timely manner. Very happy."
"Repaired on time"
"So friendly, helpful, and my car looks great! Also great communication."
"Thank you for great customer service and communication."
"I received daily updates"
"I always got a text on the status of my repairs. Amazing!"
"Collision Pros excels at this."

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Repair Quality

Customer Service

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Repair Quality

So far

Customer Service

They are total professionals, timely service and delivery, now I am waiting the 30 days as instructed for the paint repairs to settle and my hope is that it will go smoothly and prove to be a good job

My Experience

Smooth experience, great job

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Repair Quality

Customer Service

My Experience

I worked mainly with Madison and she was amazing from the first call to getting my car after repairs. She answered all my questions, helped through the process of the other persons insurance, and getting a rental car. Was so kind and just lovely to talk to. All and all a great experience for something not so fun to deal with. Thank you Madison and Collision Pros!

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Customer Service

Returned Clean

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Returned Clean

My Experience

My Experience

I needed my truck for the 4th weekend. My repairs were completed promptly allowing me to keep my holiday plans. Brent & Melanie were respectful and polite.

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Repair Quality

Customer Service

Brent was fast and complete

My Experience

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Repair Quality

Excellent job by Collision Pros

Customer Service

Collision Pros did a fantastic job in putting our vehicle back together. The Envoy looks beautiful. Couldn't be more pleased with their work. And Madison at the front desk was knowledgable and kept us informed of the progress all along the way.

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Customer Service

If the scale went higher I would give them a 20! Amazing customer service.

Returned Clean

My Experience

Brent and Madison were top-notch professionals. Both were courteous, informative and respective of my concerns. They kept me informed and regularly updated on the status of my car repairs. The car looks great and the service was completed in a timely manner. I'm completely satisfied. I tip my cap to the technicians involved in the repairs.

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Repair Quality

Fast and professional, great place for teslas

Customer Service

Returned Clean

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A++++

Repair Quality

Second time going here, they are amazing!

Customer Service

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Repair Quality

They were very friendly, kept in touch with us the whole time, they made sure the repairs were perfect.

Customer Service

Returned Clean

My Experience

I had a great experience at Collision Pros. When I first met Maddison, she went out and looked at my car and knew what needed to be done. Brent took the time to put a replacement mirror on temporarily until they could get the correct part. I thought they went above and beyond. I was very happy and would recommend their services to anybody. They did a great job. My car looks good as new.

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I will absolutely recommend them. I loved my interaction with Madeline and Brent.

Repair Quality

Very happy with my repair

Customer Service

Customer service was excellent. Brent installed a mirror that I bought from Amazon so that I would have a rear view mirror while waiting for the part. Everyone was great.

Returned Clean

My Experience

Collision Pros replaced and painted the hood of my car. It looks perfect and was completed on time. I’m 100% satisified. Great job.

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Great job

Repair Quality

Front hood looks great

Customer Service

Quick repair. Vehicle looks great. Thank you !