Caliber - Auburn
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Quick , understand of what was needed , great service
My Experience - 5.0/5.0 -
Courteous, knowledgable staff. Great work and customer service. Appreciated the text and phone call updates from Robert.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
The whole shop is wonderful 🏆. From the lady at the front desk to the repair men. Super nice place ❤️
Repair Quality - 5.0/5.0 -
They did a phenomenal job on my car repairs. I would highly suggest them to anyone that needed minor or major repairs.
Customer Service - 5.0/5.0 -
Robert was fabulous, even went as far as to trouble shoot another issue with my car. He definitely saved me a ton of stress on something the dealership basically lied about...no surprise there.
My Experience - 0.0/5.0 -
-approval with subsidiary rather than USAA - mark up chalk covered exterior on delivery - Stroud linings in frunk not installed - PDR tech. drove truck to residence to finish Job …. No communication on delay.
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
The car looks fantastic. They finished in a timely manner and kept use updated on time frames and expected completion.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff & the repairs on my vehicle was excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They had to take it back but fixed everything well
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Awesome job 👏 👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice 👌
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I really appreciated the updates!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great people! I appreciated the updates. Thanks
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you. Excellent repair of my car. The incredible staff handled everything smoothly & made this easy for me! I will highly recommend Caliber!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job!! My car looks & drives great & completed in 1 week! Thank you Caliber!!
Customer Service - 5.0/5.0 -
Handled everything quickly& easily for me
My Experience - 5.0/5.0 -
I really appreciate Makayla keeping me updated and in the loop while repairs made. Jackson was very helpful as well… The whole team seems to know and understand the business and takes pride in doing a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I’ll be contacting a barrel bureau business as this is insurance fraud that they are doing due to the fact, they charged AAA insurance 3000 and some change and didn’t put the parts on my car
Repair Quality - 0.5/5.0 -
NO, NOT AT ALL
Customer Service - 0.5/5.0 -
I had to take the car back as of Monday due to multiple things being incomplete, they have tried to cut corners. My car makes all kinds of newer sounds and they didn’t put it back together right nor did they put the new parts on it and I’m still missing the undercarriage, my bumper stickers out and is not properly mounted
My Experience - 5.0/5.0 -
The customer service was great! I felt very listened to and supported by the woman who handled my case. The work was professional and quick. I highly recommend caliber collision.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This was a very professional job - I am amazed and impressed with not only the quality of the work but with how quickly they got it done. I highly recommend them.
Customer Service - 5.0/5.0 -
Mikayla was very kind, considerate, caring and a good communicator.
My Experience - 5.0/5.0 -
They did an excellent job and completed the work quickly. Also very nice and helpful staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It looks great and seems to be running like it was before the accident
Customer Service - 5.0/5.0 -
It looks good as new and was finished much sooner than I expected
My Experience - 5.0/5.0 -
They did an AWESOME job on the repairs on our vehicle. We'll DEFINITELY be going back to Caliber Collision for any future repairs. Thank you for the HARD work ya'll did.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very friendly and attentive. I will go back if need be. Thank you
Likely to Recommend - 4.5/5.0 -
It was a convenient location that I took my car to be repaired.
Repair Quality - 4.5/5.0 -
I purchased 4 new tires plus I have been to SFO this past week. I will have my mechanic check the left side suspension soon.
Customer Service - 5.0/5.0 -
I pointed out that the right review mirror needed to be replaced.