Caliber - Auburn

4.9 (2,858reviews)
99%
375 Nevada Street,  Auburn,  CA  95603

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
Honda
I-Car

Reviews (2,858)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, with many highlighting the professional and friendly staff who go above and beyond expectations. Communication stands out as a major strength, with customers appreciating regular updates via text and phone calls throughout the repair process. The team is frequently commended for keeping customers well-informed at every step. Timeliness is another key positive, with many repairs completed ahead of schedule and customers expressing satisfaction with prompt service delivery. The quality of workmanship receives high praise, with vehicles often looking better than before the accident and repairs being described as flawless and professional. Customers particularly value the clean, detailed vehicles upon pickup and the seamless rental car coordination. The overall experience is described as stress-free, with staff making customers feel comfortable and at home throughout the process.
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"Excellent customer service!"
"Caliber's service went above and beyond."
"Great company. Excellent communication. Superb workmanship. I was very happy with the professional attitude of ..." Read more
"... I walked in until the moment I left with my RAV4. Every single team member is so personable, efficient, and professional. I picked up my car looking as when I first got it. ..." Read more
"... great now and, so far nothing else has fallen off. A+ customer service!" Read more
"Early"
"It was a day early!"
"they were ahead of schedule and worked very diligently to get our car back to ..." Read more
"Took just over a week. Very fast."
"Even earlier!"
"They are great. Called and gave me several updates"
"The team kept me updated consistently throughout the process and completed the repair in a very efficient manner. ..." Read more
"Great communication and took care of everything!"
"Great communication throughout the entire process."
"From the beginning to the end, Calibur Collision was very communicative, prompt & provided great customer service. My car looks great ..." Read more

My Experience

The experience was great. Your customer service reps were very helpful, responsive, and the delivery service was a fantastic bonus since it’s difficult to plan to retrieve it ourselves on short notice.

My Experience

Working with Caliber Collision was by far the best experience I have ever had with any body shop or mechanic. Makayla was a pleasure. I was amazed the quick turn around for completion of the repairs and the repairs appear to be flawless. Thank you for such a pleasant experience.

My Experience

The office manager came out and did some touchups which made us happy and satisfied.

Likely to Recommend

Repair Quality

Already recently made a glowing statement about my experience 😊

Customer Service

Already done.

My Experience

Caliber always does a great job in a timely fashion

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Repair Quality

Customer Service

Michaela was so helpful!!

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Repair Quality

Completed my repairs in a timely manner and the service was wonderful.

Customer Service

Returned Clean

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Repair Quality

Thanks especially to Mcayla

Customer Service

Returned Clean

Likely to Recommend

I already plan to take my other cars for touch up services.

Repair Quality

Looks like it did not get hit by a garbage truck.

Customer Service

Took care of my kids vehicle repairs. Provided an estimate i could understand and conducted follow-up with me.

My Experience

I highly recommend Auburn Caliber Collision. They were professional, kind and very helpful. Plus my Lexus was repaired a day earlier than what was proposed. Thank you so much!

Likely to Recommend

Repair Quality

The Auburn Caliber was awesome. Finished a day before they had told me. Great work

Customer Service

Amazing

My Experience

Clear cut updates in excellent work at the completion.

Likely to Recommend

Repair Quality

Always clear and courteous updates.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Very nice customer service. Quick and quality repairs. Could not ask for more

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Makayla and the team we're very professional. Makayla was up-to-date with any new information on the cars material and expected completion date. Overall experience was top notch and would highly recommend

Likely to Recommend

Repair Quality

Professional, on time, up front and very helpful with any questions

Customer Service

The cars repairs are done well. Looks brand new almost like it never even had damage

My Experience

Excellent work, ahead of schedule and Michaela could not have been more courteous and helpful.

Likely to Recommend

Repair Quality

Excellent job, ahead of schedule, and Michaela could not have been more courteous and helpful

Customer Service

See previous comment box

My Experience

I am glad to work you guys. The car is as smooth as it was. Their communications are great and up-to-date. Thank you for completing the repair work early.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The service was great. Much appreciated being kept up to date. Thank you to all if you.

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Repair Quality

Customer Service

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Repair Quality

Very

Customer Service

Excellent service

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Repair Quality

Great service. Did exactly what was needed.

Customer Service

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Repair Quality

Customer Service