Caliber - Auburn

4.9 (2,888reviews)
99%
375 Nevada Street,  Auburn,  CA  95603

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
Honda
I-Car

Reviews (2,888)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, with repairs described as flawless, professional, and restoring vehicles to like-new condition. Communication stands out as a major strength, with customers highlighting frequent updates via calls and texts throughout the repair process. Timeliness is another recurring highlight, with many vehicles completed ahead of schedule. Customers also appreciate the friendly, courteous staff and the added touch of vehicles being returned clean and detailed. A few customers noted minor issues such as paint overspray, a missing spare tire, low fuel at return, and occasional parts delays, though these were largely offset by responsive handling. Overall, the overwhelming majority of customers express high satisfaction and willingness to recommend the shop to friends and family.
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"... experience with Caliber Collision. My truck looks amazing, the staff was professional and easy to work with, communication was excellent, and the repair was ..." Read more
"They made my car look like the accident never happened!"
"Excellent customer service, repair and final detailing of our vehicle."
"... I walked in until the moment I left with my RAV4. Every single team member is so personable, efficient, and professional. I picked up my car looking as ..." Read more
"The repair was done before promised. People there were nice and professional. I would go there again and ..." Read more
"a day earlier than anticipated. repair was during holidays, so I anticipated longer repair times."
"Excellent communication. Quality work done quickly. I am greatful for such amazing service."
"... They were professional, kind and very helpful. Plus my Lexus was repaired a day earlier than what was proposed. Thank you so much!" Read more
"... easy to work with, communication was excellent, and the repair was completed quickly. No issues at all — the whole process was smooth and seamless. I would ..." Read more
"The team kept me updated consistently throughout the process and completed the repair in a very efficient manner. ..." Read more
"Great service and always kept me informed of everything that was going on with the repair of my vehicle. I would recommend ..." Read more
"They are great. Called and gave me several updates"
"Everyone did excellent! Great communication throughout the experience and I didnt have to stress about anything."
"Great communication throughout the entire process."

My Experience

My Experience

Kept me up to date with the work and made it very easy to get the rental and turn it in.

Likely to Recommend

Repair Quality

Great job ! You really went the extra mile.Was I surprised.

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They were very communicative, did a great job and very friendly.

My Experience

Great, fast, friendly, quality service. Can't ask for more than that.

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Returned Clean

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Very nice people, kept me informed and fast work

My Experience

Great customer service and fine detailed work. Thank you for all your help.

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My Experience

Everyone was extremely helpful

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My Experience

Caliber was quick to complete the repair and did a fine job

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They were quick and friendly plus they did excellent work!

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Returned Clean

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My Experience

You guys made the process seamless. I had a great experience with everyone I interacted with, especially the lady who works at the front desk (sorry I dont remember her name but she was great). Thanks again!

My Experience

Excellent communication. Quality work done quickly. I am greatful for such amazing service.

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My Experience

Malaya was superb. She was on top of things every minute. She went above and beyond making sure the car was perfect. Your technicians were top notch and your paint guy is a great talent. Thank you, Alan

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My Experience

Great work, great service. Support staff keep us aware of everything going on with the car

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Great work, great customer service

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Returned Clean

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100%

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Returned Clean

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Michaela is the best

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