Caliber - Rocklin

4.8 (6,014reviews)

96%

(916) 784-8111

2020 Taylor Rd, Roseville, CA 95678

96%

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2020 Taylor Rd
Roseville, CA 95678

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Instant Estimate

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About Caliber - Rocklin

See Photos

2020 Taylor Rd
Roseville, CA 95678

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 13 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

Call

Website

Reviews (6,014)

Sort By:
Newest
Rating

5,501 Customers Rated

5 Stars

78.7% Complete

(4734)
4 Stars

7% Complete

(423)
3 Stars

2.1% Complete

(129)
2 Stars

1.3% Complete

(77)
1 Star

0.6% Complete

(35)
< 1 Star

1.7% Complete

(103)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding service quality, with many highlighting exceptional repairs that left vehicles looking brand new. The team received high marks for clear and proactive communication, including regular text and call updates throughout the repair process. Timeliness was a frequent highlight, with numerous customers noting their vehicles were completed ahead of schedule. Staff were widely described as friendly, knowledgeable, and professional, going above and beyond to ensure a smooth experience. A few customers noted areas for improvement, including occasional gaps in proactive status updates requiring them to call in, some concerns about repair quality such as paint issues or misaligned parts, and unexpected cost increases compared to initial estimates. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"The quality unmatched"

"... repairs. $3,600 difference in original estimate. Paint job bled where repair was made, dust a debris all over interior after I picked up." Read more

"Quality of the work was excellent! Car looked like new when returned to us."

"... work truck which is truly the livelihood. They were able to get a 2 week fix done in a week to make sure that I was back on the road again and able to get done everything ..." Read more

"Great service, great communication. It was finished ahead of schedule."

"... repair process. They even finished my car early! Got my car back three days earlier than expected! Caliber was fast and very polite! Kept me in the ..." Read more

"I was pleasantly surprised at how fast the repair was completed."

"It was ready before"

"... some delays getting updates and a status on the car. I drove over to Caliber to check on my car because I was not receiving a call back." Read more

"Yes! Great communication. Always knew what was going on with the repairs . Went above and beyond to keep me informed of the repairs."

"... service and attention to a picky customers preferences! Excellent communication during repair process. Competitive price with no surprises." Read more

"... than expected! Caliber was fast and very polite! Kept me in the loop about what was going on with my car at all times! I feel like a valued customer! I felt very heard ..." Read more

"I had to call for an update but they responded quickly"

"I had to call to find out the status. The app said it would be ready for pick up and it would not be ready at that time."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"The quality unmatched"

"... repairs. $3,600 difference in original estimate. Paint job bled where repair was made, dust a debris all over interior after I picked up." Read more

"Quality of the work was excellent! Car looked like new when returned to us."

"... work truck which is truly the livelihood. They were able to get a 2 week fix done in a week to make sure that I was back on the road again and able to get done everything ..." Read more

"Great service, great communication. It was finished ahead of schedule."

"... repair process. They even finished my car early! Got my car back three days earlier than expected! Caliber was fast and very polite! Kept me in the ..." Read more

"I was pleasantly surprised at how fast the repair was completed."

"It was ready before"

"... some delays getting updates and a status on the car. I drove over to Caliber to check on my car because I was not receiving a call back." Read more

"Yes! Great communication. Always knew what was going on with the repairs . Went above and beyond to keep me informed of the repairs."

"... service and attention to a picky customers preferences! Excellent communication during repair process. Competitive price with no surprises." Read more

"... than expected! Caliber was fast and very polite! Kept me in the loop about what was going on with my car at all times! I feel like a valued customer! I felt very heard ..." Read more

"I had to call for an update but they responded quickly"

"I had to call to find out the status. The app said it would be ready for pick up and it would not be ready at that time."

Nelly (Honda owner) reviewed 9/25/26

Everyone was very helpful, I was kept informed of work progress frequently, and everyone was very professional. Great job!

Bryan (Hyundai owner) reviewed 9/24/26

They did a great job and were very responsive through the process.

The lady at the front desk, Reagan. Was extremely helpful.

Joy (Buick owner) reviewed 9/21/26

Could not have been better@

Samantha (Toyota owner) reviewed 9/21/26

Ethan (Hyundai owner) reviewed 9/17/26

Sterling provided an estimate that was close to what the actual repair costs were. It was nice to get updates regarding my vehicle and it took very little time to fix it. The actual work done on my car looks great and I’m overall very satisfied.

Cody (Acura owner) reviewed 9/16/26

Desk gal was super helpful and nice to talk to and sterling wne t out of his way to get a discontued partand help move stuuf bacl into car from rental

Cynthia (GMC owner) reviewed 9/14/26

Sacora (Kia owner) reviewed 9/14/26

Dennis (RAM owner) reviewed 9/11/26

Both Reagon on the front desk and my advisor Sterling were outstanding. Thanks, Dennis

Sterling and Reagan were outstanding

Marcus (Toyota owner) reviewed 9/9/26

Shelley (Lexus owner) reviewed 9/8/26

Very easy to work with…estimate very close to original expectations….completed a bit earlier than planned because of client request.

Thomas (Toyota owner) reviewed 9/7/26

Repair was quick, looks great, and staff was super friendly!

Staff was so friendly and responsive!

Lourdes (Ford owner) reviewed 9/3/26

Everyone was incredibly kind, especially Sterling and Reagan

Randall (Lexus owner) reviewed 9/2/26

The front desk was friendly, prompt, and fun! The repair serviceman, Sterling, was courteous and informative. I am very happy with the results.

People are organized, competent, friendly, and they tell the truth. How about that?

The bumper was replaced. People were friendly and knowledgeable.

Front desk was a perfect experience. They all were.

Josh (Honda owner) reviewed 9/1/26

Sterling and the team did a good job. The repair was done on time and the process was easy.

Diana (Infiniti owner) reviewed 8/31/26

Megan (GMC owner) reviewed 8/31/26

The customer service was outstanding from calling to let me know the exact building to go to, how to handle the insurance, getting a rental car, keeping me informed on the progress to the repairs done.

Russ (Acura owner) reviewed 8/31/26

Owen (Honda owner) reviewed 8/31/26

Everyone couldn't have been nicer. Over the phone and in person it was a great experience!

Elizabeth (RAM owner) reviewed 8/31/26

Beautiful job!

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Auto Body Shops and Auto Mechanic Shops are different. Mechanical Repair shops fix the internal workings of a car (engine, transmission, brakes, etc.) while Auto Body shops typically only work on external components damaged in an accident.

Caliber - Rocklin

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Rocklin

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (6,014)

5,501 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0