Collision Pros - Auburn

4.9 (2,018reviews)
98%
3760 Grass Valley Hwy,  Auburn,  CA  95602

In operation 43 years.

Collision Pros is a full service collision center. We are an I-Car gold status shop, which is the highest level of industry training recognition. We are certified and trained by most major manufacturers. Our shop is preferred by 9 out of 10 major insurance carriers. At Collision Pros your satisfaction isn't just a goal, it's a guarantee. We back all of our work with a written, lifetime warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Tesla

Reviews (2,018)

Likely to Recommend

Repair Quality

Repaired to look brand new and nothing happened

Customer Service

Friendly, courteous and honest.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Noah and the team at Collision pros were very professional and timely. Handled everything perfectly and made sure to keep in touch with me throughout every point of the process.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everything looks good and communication was thorough and comprehensive.

Customer Service

Friendly and communicative

Likely to Recommend

Repair Quality

On schedule,and excellent work.

Customer Service

Returned Clean

Likely to Recommend

Already have recommended them

Repair Quality

The team was great to work with very knowledgeable. Great communication.

Customer Service

Yes, very helpful with keeping me apprised of what the insurance company was saying and what I needed to do

Returned Clean

Likely to Recommend

Repair Quality

The work done was top notch. It took longer than expected but the result was well worth the wait.

Customer Service

One bad experience will taint the overall experience. While I found the CS very good to exceptional, I can't rate it a "10" because of the experience of NOT receiving a phone call when promised on one occasion (possibly two). I do want to say that TY was super!

Returned Clean

Likely to Recommend

Repair Quality

Theguys helping me were Very kind and helpful.

Customer Service

Wonderful

Returned Clean

My Experience

Fast and efficient with great communication.

Likely to Recommend

Noah the whole CollisionPros was awesome

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Highly recommend!!!!!

Repair Quality

Very professional, frequent updates by phone and went beyond the job very quickly! Kai was extremely knowledgeable and kind

Customer Service

Kai was very helpful, courteous and kept me informed every step of the way. He is very professional!

Returned Clean

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Took good care of our concerns

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

I stopped by to make an appointment to get a cost estimate and the estimate was done within a few minutes. I brought my vehicle in for repair based on timing that worked for me. I was kept in the loop with any changes and work in progress. The pickup was quick and easy. Everyone was courteous and informative.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They had a few delays at the beginning, but they remained in contact and their work was very outstanding

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

The front passenger door needs to be slamed shut in order to be fully closed.

Customer Service

Tye stayed in full communication with us

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They were very friendly and responsive to my questions and kept me in the loop on my repairs!

Customer Service