Collision Pros - Chico
In operation 40 years.
Collision Pros is a full service collision center. We are an I-Car gold status shop, which is the highest level of industry training recognition. . At Collision Pros your satisfaction isn't just a goal, it's a guarantee. We back all of our work with a written, lifetime warranty.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
The team consistently provides excellent service, demonstrating a commitment to customer satisfaction and a willingness to assist with all client requirements.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
This is my 3rd time using Collision Pros. They know what they are doing.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They did a super good job!
Repair Quality - 5.0/5.0 -
Nice people and excellent work!
Customer Service - 5.0/5.0 -
They have knowledge about the mix-ups with insurance payments and made it easy for me 😊
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Paint is not an exact match, but I guess that's to be expected since my car is 9 years old.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Mike is amazing. I was taken care of from start to finish. Mike answered all of my questions and went the extra mile.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mike is such a joy to work with. He answered all of my questions and took care of me every step of the way.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service! My truck looks better than new!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
The work was impeccable, and if communication improves, I would rate 10/10.
Repair Quality - 3.0/5.0 -
The repair work was exceptional 10/10 however the communication was insufficient for the timeline for repairs which ended up being 4 weeks. Several calls were not returned.
Customer Service - 3.0/5.0 -
See comments about transparency on communication. We were in limbo not knowing the timeline for repairs and would have welcomed a call explaining the reasons behind the delay rather than us constantly having to check in. The manager and representative apologized for the disconnect which we appreciate and hope this is a learning experience.