Collision Pros - Citrus Heights
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Collision Pros did a very good job. I was totally satisfied, like it never happened. Teo thumbs up.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Amazing job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was fine, I was constantly kept informed of the repairs, everything was done very quickly. The craftsmen did everything to make me feel calm during the repair of my car. Special thanks to your Russian-speaking employee, he is a wonderful person and an excellent craftsman!!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service provided they took real good care of my Mazda and were super nice and friendly very pleasant experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great customer service and communication kept in touch with me thru the whole experience unlike my adjuster that was assigned by AAA
My Experience - 5.0/5.0 -
The collision repair results are very good and completed by estimated time. Leia and Ben have great customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very professional and friendly staff. Communicated regularly and repairs are beautiful .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My husband is a mechanic and says the body repair was perfect ⭐️
Customer Service - 5.0/5.0 -
Laia was always so very helpful and available
Returned Clean
Likely to Recommend - 4.0/5.0 -
I would not recommend them because my vehicle was transported to a third party without notifying me. Since they specifically documented the mileage at drop-off, I expected transparency regarding any movement of the vehicle. That lack of communication affected my trust in the process.
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
The vehicle was transported to a third party without prior notice ,despite mileage being documented at intake. Please clarify authorization, mileage change, and coverage during transport.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Highly professional, courteous, knowledgeable staff.
Customer Service - 5.0/5.0 -
As above
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very likely
Repair Quality - 5.0/5.0 -
Yes my car looks like nothing happened to it very good job
Customer Service - 5.0/5.0 -
I’m very happy my car looks brand new, and everyone was very nice. I was stressed out about my car, after meeting the staff I felt so much better
Likely to Recommend - 1.0/5.0
Repair Quality - 1.0/5.0 -
I had to worry and call myself to find out about the process, and as a result, I lost almost a month.
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did a great job from start to finish.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
ALL the staff were AWESOME! What an excellent experience :-)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very transparent and communicative without me having to reach out.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Details matter, once again attention to detail and accurate gap measurements are a determining factor how the customer is going to react once the vehicle is picked up. Minor problems fixed quickly. Overall I’m pretty satisfied with the with the service.
Customer Service - 4.5/5.0 -
Great service and timely updates are superb Attention to detail could be better
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Beautiful job , done I a timely maner