Collision Pros

4.8 (767reviews)
97%
18425 Pasadena St,  Lake Elsinore,  CA  92530
Bot
Shop AssistantSparkles

In operation 21 years.

Hello, Collision Pros is a family owned business that has been serving the community since 2006. Our goal is to provide high level of quality repairs in a timely manner. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Jeep
Kia
Ram
Tesla

Reviews (767)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent customer service. Marie was outstanding in following up with calls and updates.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Bumper does not fit quite right

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Color match is slightly off. Everything else perfect

Customer Service

I was not informed of your payment practice of cash or cashiers check. My vehicle was being paid for by a third party. He wanted to pay by which ever method was required. Your company called me to ask me about adding a extra to a detail service to my car. At 4pm on friday I was notified that the car was ready and I needed to bring cash or cashiers check. The amount was different and I had to alter plans to secure payment. If I had been given the correct payment information sooner. I would have arrange differently. Very frustrating.

Returned Clean

Likely to Recommend

Repair Quality

Great job

Customer Service

Great job

Returned Clean

My Experience

Very professional. Made increased cost fair and acceptable. Appreciated the kindness Only hard thing is scarcity of parking and need to park where says no Updates reassured us that going well

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent service all around. Collision Pros takes pride in a job well done.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They stayed in contact with me and updated me. Very nice people.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Marie was great.Give her a raise.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent job very well done

Customer Service

Angel was awesome through the whole process

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Marie was very friendly and professional. Collision Pros did an excellent job.

Customer Service

Returned Clean