Collision Redemption LLC

5.0 (153reviews)
100%
2022 FM 528,  Alvin,  TX  77511
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In operation 8 years, 4 years at this location.

I-CAR Gold class qualified shop

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Infiniti
Nissan
Call
Email

Reviews (153)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional repair quality, with many noting their vehicles looked brand new or better than expected upon return. Frequent, proactive communication - including daily texts, emails, and calls - was a standout highlight, with many customers appreciating being kept informed at every stage. Timeliness was another strong theme, as numerous customers noted their vehicles were completed ahead of schedule. The welcoming, professional, and caring atmosphere was repeatedly commended, and several customers mentioned returning for repeat visits or actively referring friends and family. A few customers noted minor delays due to parts availability, though these were understood as unavoidable circumstances rather than service failures.
AI-Generated from reviews written in the last 12 months
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"... times they knocked it out of the park! Not only was the body work thoroughly impressive, but they detailed my car inside and out to look like it just rolled off a ..." Read more
"... had a great experience from beginning to end. The repairs looked great and we're completed faster than expected. Their attention to details and doing the small things ..." Read more
"The absolute BEST body shop Ive ever used!"
"I was told three weeks and my vehicles was completed 10 days earlier."
"Got it back a couple days earlier than expected!"
"Excellent paint and body work. Completed ahead of schedule and they kept me updated daily on progress. Very pleasant to work with."
"... had a great experience from beginning to end. The repairs looked great and we're completed faster than expected. Their attention to details and doing the small things ..." Read more
"It was ready before the time they had said so that is a plus."
"... but here! Not only are they good at what they do, they are excellent about communicating and they care! That in itself is a rare thing these days! Thank ..." Read more
"I got phone calls from the shop giving me an update also received emails and text messages ."
"I received daily updates!"
"Everyday I would get an update so I wasnt wondering if they were working on it or not. Theyre prettty good with ..." Read more
"... paint and body work. Completed ahead of schedule and they kept me updated daily on progress. Very pleasant to work with." Read more

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very nice work at a reasonable price..and kept me updated daily on the progress... I would refer them to others for sure

My Experience

I am completely satisfied with the repair they did to my Honda and the friendly manner they did treated me, Tank you guys for your help.

Likely to Recommend

Repair Quality

Fantastic experience!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The repair was done perfectly! Can’t even tell there was damage to my car… so happy! 😃 And it was done in about 3 weeks - would have been a little sooner but they had one part that had to get ordered overseas since it’s a newer car, but they completed it quickly as soon as the part came in. Very happy with the customer service and quality of work! Definitely a customer for life!!! ❤️ ~ Amy Grandstaff

My Experience

Extremely satisfied with all phases of the repairs from initial inspection, accuracy of estimate, working with the insurance company, keeping me updated on the progress, and making necessary repairs. Everyone was friendly, polite, courteous and professional. I highly recommend them.

My Experience

Aside from the great work, what I really appreciate are the frequent progress updates. They did a beautiful job and no wasting time! If the need ever arises (hoping not) we would choose CR again in heart beat

My Experience

Thank yall for taking care of our vehicle like it was your own🙏

My Experience

The communication was great. Everything was good.

My Experience

From the very first phone call to the moment I drove my repaired vehicle home, I felt genuinely cared for. Everyone at Collision Redemption treated me with kindness, respect and professionalism throughout the entire process. Rebecca, my estimator, went above and beyond to work around my schedule and made everything so easy. My vehicle was actually being repaired while I was out of the country, but that never affected the communication. The team kept me updated every step of the way, giving me complete confidence that everything was being handled well. Best of all, my vehicle was finished exactly when they promised. Jason, the manager, has clearly built a team that values honesty, communication, and quality workmanship. Those aren’t just words - they truly delivered on every one of them. It’s rare to find a business that makes a stressful situation feel so seamless, and I’m incredibly grateful for the care they showed me and my vehicle. I wouldn’t hesitate to trust Collision Redemption again and I’ll gladly recommend them to family and friends. Thank you to the entire team for such an outstanding experience!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent paint and body work. Completed ahead of schedule and they kept me updated daily on progress. Very pleasant to work with.

My Experience

My Experience

Another WONDERFUL experience with collision redemption! They have a customer for life.

Likely to Recommend

I refer everyone to this shop!

Repair Quality

The absolute BEST body shop I’ve ever used!

Customer Service

Completely satisfied with my experience!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great customer service and my truck looks great!!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

A job well done! And returned my Bronco clean and shiny!

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