Collision Redemption LLC

5.0 (145reviews)
100%
2022 FM 528,  Alvin,  TX  77511
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In operation 8 years, 4 years at this location.

I-CAR Gold class qualified shop

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Infiniti
Nissan
Call
Email

Reviews (145)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, with repairs frequently described as exceeding expectations and vehicles returned looking brand new. The quality of paint, bodywork, and attention to detail receives high marks, with many noting their vehicles were also cleaned inside and out as a pleasant surprise. Communication stands out as a major strength, with customers appreciating daily updates via calls, texts, and emails throughout the repair process. Timeliness is another highlight, as numerous customers noted their vehicles were completed ahead of schedule. A few customers mentioned minor issues such as slight delays in obtaining OEM parts or a small scratch upon reassembly, though these were promptly resolved to their satisfaction. Overall, customers express strong loyalty, with many returning for repeat visits and enthusiastically recommending the shop to friends and family.
AI-Generated from reviews written in the last 12 months
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"... second time using collision redemption both times they knocked it out of the park! Not only was the body work thoroughly impressive, but they detailed my ..." Read more
"... had a great experience from beginning to end. The repairs looked great and we're completed faster than expected. Their attention to details and doing the small things ..." Read more
"Im thoroughly satisfied with the work done on my car. It looks much better now."
"They did an excellent job exceeding expectations"
"I was told three weeks and my vehicles was completed 10 days earlier."
"Got it back a couple days earlier than expected!"
"Excellent paint and body work. Completed ahead of schedule and they kept me updated daily on progress. Very pleasant to work with."
"Completed sooner than expected."
"They worked quickly, and I got my car back within three days."
"... Not only are they good at what they do, they are excellent about communicating and they care! That in itself is a rare thing these days! Thank you so so much ..." Read more
"Everyday I would get an update so I wasnt wondering if they were working on it or not. Theyre prettty good ..." Read more
"I got phone calls from the shop giving me an update also received emails and text messages ."
"Great communication and made sure I understood the process"
"... paint and body work. Completed ahead of schedule and they kept me updated daily on progress. Very pleasant to work with." Read more

My Experience

Aside from the great work, what I really appreciate are the frequent progress updates. They did a beautiful job and no wasting time! If the need ever arises (hoping not) we would choose CR again in heart beat

My Experience

Thank yall for taking care of our vehicle like it was your own🙏

My Experience

The communication was great. Everything was good.

My Experience

From the very first phone call to the moment I drove my repaired vehicle home, I felt genuinely cared for. Everyone at Collision Redemption treated me with kindness, respect and professionalism throughout the entire process. Rebecca, my estimator, went above and beyond to work around my schedule and made everything so easy. My vehicle was actually being repaired while I was out of the country, but that never affected the communication. The team kept me updated every step of the way, giving me complete confidence that everything was being handled well. Best of all, my vehicle was finished exactly when they promised. Jason, the manager, has clearly built a team that values honesty, communication, and quality workmanship. Those aren’t just words - they truly delivered on every one of them. It’s rare to find a business that makes a stressful situation feel so seamless, and I’m incredibly grateful for the care they showed me and my vehicle. I wouldn’t hesitate to trust Collision Redemption again and I’ll gladly recommend them to family and friends. Thank you to the entire team for such an outstanding experience!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent paint and body work. Completed ahead of schedule and they kept me updated daily on progress. Very pleasant to work with.

My Experience

My Experience

Another WONDERFUL experience with collision redemption! They have a customer for life.

Likely to Recommend

I refer everyone to this shop!

Repair Quality

The absolute BEST body shop I’ve ever used!

Customer Service

Completely satisfied with my experience!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great customer service and my truck looks great!!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

A job well done! And returned my Bronco clean and shiny!

Likely to Recommend

Repair Quality

Very good customer service did an amazing job on my car!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

These guys are the best ever. Experts in collision repair and cost is most reasonable ever.. From the time you walk in the door until completion we were kept informed every step of the way. We feel like friends….I HIGHLY RECOMMEND Collision Redemption to anyone looking to get a GREAT JOB at a GREAT PRICE from a FREAT TEAM !!

Likely to Recommend

Repair Quality

That kept me informed on every step of my car repair . The best service i’ve had in a long time .

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent Service

Likely to Recommend

I already recommend the shop to my neighbor (Mr. Vargas) for hail damage to his truck.

Repair Quality

Excellent service

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Looks as good as new. They jumped right on it and got my car back home.

Likely to Recommend

Definitely recommend

Repair Quality

The work quality and quick turnaround was exceptional

Customer Service

Great communication and made sure I understood the process

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Always a GREAT experience! Amazing customer service

Likely to Recommend

Already have recommended CR.

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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