Collision Restoration

4.9 (1,114reviews)
98%
111 Clinton Rd,  Fairfield,  NJ  07004
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In operation 39 years.

Collision Restoration Powered by VIVE is state-of-the-art collision center serving customers throughout the Fairfield area. We have a team of highly dedicated professionals that will guide you through the repair process, ensuring your vehicle is repaired properly and promptly. Being people-first, your safety and satisfaction are our top priority.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Cadillac CT6
Corvette C8
GM
I-Car
Mercedes-Benz
Tesla
Volvo
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Email

Reviews (1,114)

Customers say
Overall Customer Satisfaction
Customers consistently praise Collision Restoration for outstanding service quality, flawless repairs, and exceptional attention to detail. Many highlight that their vehicles were returned looking brand new, often better than before the damage. The team is widely recognized for professionalism, friendliness, and genuine care for customers. Regular text message updates throughout the repair process are frequently commended, with many customers noting they always knew exactly where things stood. Timeliness is another strong point, with numerous customers reporting their vehicles were completed ahead of schedule. The complimentary interior and exterior detailing upon pickup is a recurring pleasant surprise. A small number of customers noted areas for improvement, including occasional communication gaps mid-process, delays in vehicle return after completion, and a few concerns about paint matching and repair timelines. Overall, the vast majority of customers express high satisfaction and enthusiastically recommend Collision Restoration.
AI-Generated from reviews written in the last 12 months
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"... fully detailed inside and out, looking brand new. The body work was flawless. You would never know the car had been damaged. Top-notch workmanship and customer service. I highly ..." Read more
"Don't ask me how they do it. They actually returned my car looking better than the day I bought it. This is the second car that I've, unfortunately, ..." Read more
"Professional and kind employees. They obtained the parts and scheduled the repairs very timely. They kept me up to date on the status till completion. ..." Read more
"The absolute best experience! Every step explained fully and quickly. I cant say enough about the customer service. Top ..." Read more
"Fair price, excellent work,quality staff. All you can ask for in a professional operation."
"... the work before the expected completion date, but they also went above and beyond by accommodating me with a rental vehicle. After picking up my car, I noticed a minor issue. ..." Read more
"It took way too long for my car to be repaired. More than six weeks. I know the insurance company was an issue, but I ..." Read more
"... professional. They texted me regularly with updates and the job got done quicker than expected. Very pleased" Read more
"Had car for 3 weeks, wanted a minor modification would have taken another week. Car also seemed to have more miles on it. Would not ..." Read more
"... even if the decision was totally mine to make. WHY HIGH QUALITY WORK & FANTASTIC COMMUNICATION......things that are so lacking in so many of the services we receive today. KUDOS !" Read more
"... scheduled me in promptly. Throughout the repair process, I received daily text message updates so I always knew exactly where things stood. That level of communication really sets them apart. ..." Read more
"Communication is timely and clear."
"Quality of the work always great and the whole team is a pleasure to work with. Great communication. Thank you!"
"They stopped providing updates after the paperwork was sent to the insurance company. Online updates were also stopped."

My Experience

My car was returned beautifully restored, and immaculately clean. Staff is professional and kind.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The job was completed on time and the mirror is in working order. Thank you !!!

My Experience

Repair looks great with no issues. Nice that car came back clean as well

Likely to Recommend

Repair Quality

Great work and service !!! My car looks better than it was before.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

They did a great job

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The fix is great and the car is even cleaner than when I purchased! Excellent front desk staff as well. Overall would definitely recommend this shop!

My Experience

Excellent customer service and my vehicle looks great! Thank you for the convenience of drop off, pick up, coordination of rental vehicle, and all around terrific service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great job. Car looks phenomenal.

My Experience

Great service and excellent workmanship! Will definitely refer my friends and family.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The work done was first rate and all the processing was seemless

Customer Service

Excellent Everything was thought of ahead of time and very easy.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Collision Restoration delivered an exceptional repair on my Tesla. From the first call to the final pickup, their communication was flawless — updates were consistent, questions were answered quickly, and the entire process felt effortless. The repair work is immaculate, and their attention to detail really stands out. I wouldn’t hesitate to recommend them to anyone looking for trusted collision repair. To top it all off they went above and beyond to clean the car inside and out and fully charged the battery. Highly recommended.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very professional and high level customer experience!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very happy, excellent experience and service.

Customer Service

Nicole is a gem and deserves a raise!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The entire team at Collison Restoration couldn't be nicer from the time I first called until the time we picked up the car. Everything was fully explained and we were notified with updates throughout the process. The end result had our car looking like new. We couldn't be happier. Thank you to everyone at Collison Restoration for an amazing job and an outstanding experience.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

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