Collision Solution - Zion

5.0 (939reviews)

100%

(847) 872-9599

1809 Sheridan Rd, Zion, IL 60099

100%

See Photos

1809 Sheridan Rd
Zion, IL 60099

Get Directions Website

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Collision Solution - Zion

See Photos

1809 Sheridan Rd
Zion, IL 60099

Get Directions Website

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 26 years, 10 years at this location.

Collision Solution is an Employee owned company. Customer Service is our top priority. We maintain the highest level of technical training so we can return your vehicle back to you in pre accident condition

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (939)

Sort By:
Newest
Rating

880 Customers Rated

5 Stars

88.1% Complete

(827)
4 Stars

3.8% Complete

(36)
3 Stars

0.6% Complete

(6)
2 Stars

0.6% Complete

(6)
1 Star

0.2% Complete

(2)
< 1 Star

0.3% Complete

(3)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its exceptional service quality, with many noting that repaired vehicles were returned in near-new condition, often exceeding expectations. The team was widely recognized for being professional, courteous, and genuinely caring. Communication stood out as a key strength, with customers appreciating regular status updates throughout the repair process. Timeliness was also highlighted positively, with several customers noting repairs were completed ahead of schedule. A few customers mentioned having to follow up for updates or returning for minor pending items like back-ordered parts, reflecting areas customers feel could be refined further.

Select to learn more

Service Quality
Timeliness
Communication

"Without a doubt, the result of the work exceeded my expectations and I was very pleasantly surprised, because the ..." Read more

"... day 1 was great with consistent status follow up, the repair job is top quality, thank you so much !" Read more

"Perfect job Timely work done as promised Great people to deal with Kind considerate went out of there way ..." Read more

"Amazing work! Great customer service! Excellent communication! A+ all around!"

"The vehicle looked beautiful and there was no indication that there was an accident."

"Great job and way ahead of schedule"

"I was satisfied with the turnaround time."

"Great guest service our vehicle was ready ahead of time"

"Perfect job Timely work done as promised Great people to deal with Kind considerate went out of there way to make it ..." Read more

"... one piece that hasnt arrived but other than that very fast didnt take too long" Read more

"Service from day 1 was great with consistent status follow up, the repair job is top quality, thank you so much !"

"... did an amazing job! My car looks like brand new and the communication that they had throughout the whole process was amazing" Read more

"Amazing work! Great customer service! Excellent communication! A+ all around!"

"... professional, courteous, friendly, and very helpful. I received regular updates." Read more

"Wonderful staff, they kept me in the loop when my insurance failed to."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Without a doubt, the result of the work exceeded my expectations and I was very pleasantly surprised, because the ..." Read more

"... day 1 was great with consistent status follow up, the repair job is top quality, thank you so much !" Read more

"Perfect job Timely work done as promised Great people to deal with Kind considerate went out of there way ..." Read more

"Amazing work! Great customer service! Excellent communication! A+ all around!"

"The vehicle looked beautiful and there was no indication that there was an accident."

"Great job and way ahead of schedule"

"I was satisfied with the turnaround time."

"Great guest service our vehicle was ready ahead of time"

"Perfect job Timely work done as promised Great people to deal with Kind considerate went out of there way to make it ..." Read more

"... one piece that hasnt arrived but other than that very fast didnt take too long" Read more

"Service from day 1 was great with consistent status follow up, the repair job is top quality, thank you so much !"

"... did an amazing job! My car looks like brand new and the communication that they had throughout the whole process was amazing" Read more

"Amazing work! Great customer service! Excellent communication! A+ all around!"

"... professional, courteous, friendly, and very helpful. I received regular updates." Read more

"Wonderful staff, they kept me in the loop when my insurance failed to."

Omaro (Lexus owner) reviewed 8/3/26

They were amazing at communicating every step, and every process that the car had to go through, and even working with the car insurance company! The staff is extremely friendly and get the work done efficiently

Wilfredo (Lexus owner) reviewed 8/3/26

Betty (Nissan owner) reviewed 7/20/26

Very nice job

Very nice

Barbara (Toyota owner) reviewed 7/6/26

Service from day 1 was great with consistent status follow up, the repair job is top quality, thank you so much !

Deana (Toyota owner) reviewed 7/3/26

The vehicle looked beautiful and there was no indication that there was an accident.

Everyone was professional, courteous, friendly, and very helpful. I received regular updates.

John & Carolyn A (Ford owner) reviewed 6/29/26

Susie (Ford owner) reviewed 6/22/26

Kristen (Honda owner) reviewed 6/22/26

Hollie (Kia owner) reviewed 6/15/26

Issac (Volkswagen owner) reviewed 6/11/26

Very helpful and kept me updated

Derrick (Mercedes-Benz owner) reviewed 6/11/26

Michael (Cadillac owner) reviewed 6/11/26

Susana (Hyundai owner) reviewed 6/9/26

100%

This team was amazing and most helpful! Rachel was helping us out and she made us feel as if she care to actually help us. Not just take money from us. Very professional team, received my car looking almost brand new ! Amazing work from the entire team

Amazing caring customer service! Would definitely always choose to come here given any unfortunate accidents

Matthew (Chevrolet owner) reviewed 5/18/26

Timothy (Chevrolet owner) reviewed 5/13/26

Guillermina (Toyota owner) reviewed 5/7/26

I was very satisfied with the service and the team worked together well. Rachel Davis was very professional and runs the facility smoothly. I recommend this place for anyone that needs any work done on their car! They are amazing!!

Yadira (Toyota owner) reviewed 5/4/26

Christopher (Toyota owner) reviewed 4/17/26

Lovell (GMC owner) reviewed 4/16/26

Arthur (Kia owner) reviewed 4/10/26

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view more shops in: Zion | 60099

Differences in repair estimates are common. Be sure to compare the differences between the two. If you're not sure why one estimate is different from another be sure to ask.

Collision Solution - Zion

Take photos and get an online estimate

Schedule an estimate appointment

About Collision Solution - Zion

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (939)

880 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?