Collision Solution - Zion
In operation 26 years, 10 years at this location.
Collision Solution is an Employee owned company. Customer Service is our top priority. We maintain the highest level of technical training so we can return your vehicle back to you in pre accident condition
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Extremely likely. I already have recommended them
Repair Quality - 5.0/5.0 -
Collision Solution restored my classic car and did an incredible job. Lots of compliments. I ended up scratching the front fender. I brought it in for repairs and one cannot see where it was reworked. Extremely pleased
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you 🙏 very much,I’M very happy 😆 keep up the good work,Have a Super Blessing day everyone of you.🙏💚🎚☔️..
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did a great job walking me through the entire process of getting an estimate and getting my vehicle repaired. Very friendly and easy to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for always providing us with excellent service and professional courtesy! Have a great weekend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Hal, you always do excellent work and we always receive professionalism from you and your staff. Thank you! I will set up appointment to drop off car on Monday afternoon (9/23) to have lock replaced on the Kia first thing Tuesday a.m. and will also set up appointment Friday, 9/27,to have my visor installed on my Camry. Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent communication during the process!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Alexis and the crew were awesome! I brought my car in after hitting with my own truck. Lol yeah I said I hit my own car either way I went to a local place near my house in Schaumburg but they were really weird and asking dumb questions that made me fell like uncomfortable as I don't wreck cars on the regular so this was new to me. Alexis was on point with everything and made sure it was done properly. Thank you collision solutions
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I very much appreciated your excellent customer service from initial estimate to final repair completion and Alexis' very knowledgeable and capable managing of the repair. Thank you very much to your whole team for the care you put into each phase of the process (including the extra vacuum cleaned interior above and beyond the repair) and for using OEM Ford parts with a view to maintaining the vehicle's value.
Likely to Recommend - 5.0/5.0 -
Most definitely. Collision Solution personnel are the most courteous, hard working and friendly that I've ever met.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Collision Solution's customer service is the best that I've found anywhere, from beginning consultation to final repair.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
If one's dealer did not have a body shop, you would be the first and only shop I would recommend. (I've driven GM autos for the last 50 years, and I've never lived in a city where the dealership did not have a body shop adjacent to its garage. This was my first experience with an off campus shop -- unless dealers used off site shops in the past and I was unaware.)
Repair Quality - 4.0/5.0 -
The staff is courteous, the repair flawless, my disappointment was the cost being 80% above and taking twice as long as originally estimated. I fully understand that one doesn't know the extent of damage until getting at it, but overages are always disappointing (expensive and inconvenient). I'm not unhappy with Collision Solution, but my joy is tempered by considerable unanticipated cost and inconvenience. Nevertheless, I'm the one who had the collision backing into a tree, so I need to mark my driving a 2 on a scale of 1-10.
Customer Service - 5.0/5.0 -
Everyone -- office and shop -- were very nice. Professional in every way.