Collision Solution - Zion

5.0 (939reviews)
100%
1809 Sheridan Rd,  Zion,  IL  60099

In operation 26 years, 10 years at this location.

Collision Solution is an Employee owned company. Customer Service is our top priority. We maintain the highest level of technical training so we can return your vehicle back to you in pre accident condition

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (939)

Likely to Recommend

Repair Quality

I first want to day what a great job you did to my suburban in it's repairs. Alexis was very good in keeping me in the loop and made sure I was involved in any decision making necessary. My truck looks great again and the blending of the paint is excellent. I will continue to use you for any repairs I have in the future.

Customer Service

I especially liked how Alexis took my request of getting my grill and emblem back to its original state it makes the car.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Alexis was amazing! She sent me many updates about my car's progress and even took the effort to personally touch up a few little chips in my car's paint. She went above and beyond, and I will definitely be recommending Collision Solution to anyone in need of a repair shop. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Alexis was amazing! She really went the extra mile with my car, even touching up a few of the chips in my paint personally.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

0 was not satisfied with storage charges of $75 per day to my insurance company

Customer Service

Returned Clean

My Experience

I was treated with the utmost respect, and my car was taken care of, and fixed with the best care I could ask for.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I would recommend this shop not only to friends and colleagues, but also all my family members.

Repair Quality

The quality of repair offered by Collision Solutions is beyond a scale of 1-10, but a forever service provider to my vehicles in the long haul.

Customer Service

Collision Solution offered a well-rounded form of customer service along with a great repair job on my 2016 Mazda ^.

Returned Clean

Likely to Recommend

Repair Quality

WUick

Customer Service

Returned Clean

My Experience

Dear Hal and staff my family and I want to thank you all very much for doing an awesome job with our car and providing the upmost excellent service as always!!! We have been with you for about 18 years now we always make it a point to let people know about your excellent service at Collision Solutions!! Hi, Ericka, will be posting feedback on yelp and also on my Facebook page tomorrow after I scan your business card to attach to my page. Thank you for making our car repair a painless one!! A Special thanks to Hal and Alexis for your patience and assistance with all my phone calls and text messages!! Thank you very very much on behalf of my family!!! Hal, I also like the fact that you are always honest with your estimates and do not try to take advantage just because I’m a woman. This is why you always have my business and I will continue to refer you to everyone I know who needs auto body work!! Sincerely, Ericka Rivera

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

door was repaired but found a part was not reinstalled

Customer Service

only reason a 5 was because I was given a price to repair my car but was given another price later

Returned Clean

Likely to Recommend

I already have and would not hesitate to continue recommending then to anyone.

Repair Quality

Totally satisfied from initial contact with Alexis up to final pickup of completed vehicle repaired.

Customer Service

Alexis worked with me in getting information to and approval from my insurance carrier. Also kept me updated during repair process.

Returned Clean

Likely to Recommend

Repair Quality

Very happy the vehicle looks very good.

Customer Service

Nice job

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Work was real good that explained every thing to me !!?

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Alexis Kight provided wonderful customer service. She knows her business well, conveys information clearly, responds to inquiries promptly and was just a pleasure to work with.

Returned Clean

My Experience

Customer service is above and beyond. Alexis and Hal are awesome.