Collision Specialists of Crystal Lake
In operation 17 years, 7 years at this location.
Collision Specialists Of Crystal Lake is your friendly and professional auto body shop, serving Crystal Lake, IL, and the surrounding areas. We are family owned and operated with over 20 years of experience. Our services include collision repair, paintless dent repair, and everything in between. We also offer auto body insurance claims, accepting all insurance companies including Esurance, Erie Insurance, AAA, Fleet Response, and Shelter. For professional auto repair, come to us first.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They have an exceptional customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
the service was done in a very timely manner. It is very satisfactory work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Brian and team were very helpful, prompt and informative. They did a great job on our car repair. We would recommend them to anyone needing auto body work. Mary Ann D.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Enjoyed the consent updates from the them.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The job was done quickly and professionally. The process was handled well from beginning to end. Communication was very good. I have only one negative thing to point out, Covid 19 protections (in the office) were not respected. No one wore a mask.
My Experience - 5.0/5.0 -
Excellent! Looks like a new car!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Looks great no problems very easy to get car done and very fast
Likely to Recommend - 5.0/5.0 -
Great service
Repair Quality - 5.0/5.0 -
Great service and fast very nice just great
Customer Service - 5.0/5.0 -
Great service
Likely to Recommend - 5.0/5.0 -
I am very pleased with the work.
Repair Quality - 5.0/5.0 -
Brian of Collision Specialists did a great job fixing my 2019 Hyundai Tucson and securing a rental car for me while they were fixing my automobile.
Customer Service - 5.0/5.0 -
Bryan fixed my old 2005 Toyota Minivan a few years with great satisfaction at that time also. I would always call him if I needed car repairs.
My Experience - 5.0/5.0 -
Excellent job. Very good customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My daughter and I picked up her car today. It looked like it came off the showroom floor. It looked great! My daughter was thrilled to have her car back, and looking like new. Brian and his crew did an awesome job!
My Experience - 5.0/5.0 -
Everything, from the very start, was butter smooth. Brian I believe was the gentleman that helped me for the majority of my time there. I’d highly recommend Brian or any one of their services to my family and/or friends. The work looks great, the rental car process was seem-less, everyone was very friendly, I was informed of the entire process the whole time and they detailed the exterior of my car! Overall, going into this I was definitely dreading it, but this process couldn’t have been a better experience. (My repair was minor, but I can’t imagine this group of people doing a bad job on any project) Thanks for everything!
My Experience - 5.0/5.0 -
Professional repair and professional service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This was the best experience I have ever had in any kind of service with my vehicle! Collision Specialists made this unfortunate need a super easy experience! Brian took care of everything for me and all I had to do was come back and pick up my car that looked Brand new!!!!! Thanks to all involved!
My Experience - 5.0/5.0 -
Great work, very happy with the timeliness of the work, the service and the communication.