Herrick Auto Rebuilders, Inc.

4.9 (607reviews)
100%
634 W. Terra Cotta Ave.,  Crystal Lake,  IL  60014
Bot
Shop AssistantSparkles

In operation 78 years.

We've been repairing vehicles for more than 75 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Herrick Auto Rebuilders, we have a team of I-Car & ASE certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new in pre a collision condition. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the McHenry County area. Voted "Best of the Fox", 17 years in a row! It is your right to choose any body shop to repair your vehicle, we welcome all major insurance carriers for your collision needs. 'COLLISION REPAIR WITH CARE"

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
Honda
Hyundai
I-Car
Jeep
Kia
Nissan
Ram
Subaru

Reviews (607)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new or even better than before. The team receives high marks for exceptional communication, including frequent text and phone updates that kept customers informed throughout the entire process. Timeliness is widely appreciated, with several customers noting their vehicles were completed ahead of schedule. The shop's customer-first mindset, professionalism, and friendly staff are recurring highlights. Customers also frequently commend the attention to detail, including returning vehicles cleaned inside and out. A few customers noted minor areas for improvement, such as occasional communication gaps near completion and some delays due to parts availability, though most acknowledged these were outside the shop's control.
Select to learn more
"... really is nothing to say but they are perfection. The repairs are flawless and the service is second to none. I refer them to everyone!" Read more
"... team worked hard to make my car look amazing and didnt shortcut or cheap out on parts and repairs. I would highly recommend you to anyone who wants ..." Read more
"The work was perfectly completed."
"... deal with insurance company to secure oem parts and car looked brand new when I picked it up. Herrick made a great experience out of an initially ..." Read more
"... adjusted the seat vests to spec after the accident. Their attention to detail is impeccable. I will not go anywhere else for body work ever again. ..." Read more
"vehicle was ready earlier than expected"
"Herricks did an amazing job. They gave me daily updates. Even fixed my car ahead of schedule. Definitely recommended."
"Done a couple days early which was great"
"Took longer than expected, but was not the fault of the shop."
"Complex repair. Took longer than expected but very clear communication on the timetable. No cocerns"
"... communicate with you, Herrick excels in this regard. I was called numerous times with updates on the repair status." Read more
"Appreciate all the updates on the repairs. Was so nice knowing where you were in the process. ..." Read more
"... received that necessary for the repair on my Jeep. The team at Herrick consistently kept me updated on the issues and everything they were doing to resolve the issue. ..." Read more
"... encountereddealt with were super nice and helpful. Communication was great, keeping myself and the insurance company in the loop at all times. My car looks fantstic!!! ..." Read more
"At the end of the day, excellent work was done by Herrick on the vehicle itself. However, communication was definitely lacking. Also, ..." Read more

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Herrick went above and beyond to make sure my vehicle was tip top before giving it back. They even adjusted the seat vests to spec after the accident. Their attention to detail is impeccable. I will not go anywhere else for body work ever again. They are worth their weight in gold as far as I’m concerned.

Likely to Recommend

Repair Quality

The staff at Herrick are always exceptional!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Absolutely

Repair Quality

Customer Service

Likely to Recommend

Good service nice people

Repair Quality

Very good job. Truck looks great

Customer Service

A bit of a mixup between insurance and technician but worked out

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Herrick came highly recommended by my son and now I experienced why. I absolutely will be recommending Herrick.

Repair Quality

The work was perfectly completed.

Customer Service

Unlike most auto body and auto repair shops that don't communicate with you, Herrick excels in this regard. I was called numerous times with updates on the repair status.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

excellent customer service- very friendly

Likely to Recommend

Yes, without hesitation

Repair Quality

We had problem with the insurance company regarding the repair of our camary. My wife hit a deer. Chuck was are go between, and on our side. I'm so thankful.

Customer Service

My go to place for auto body repair. Chuck is friendly and honest.

Returned Clean

Likely to Recommend

Repair Quality

Took longer but what is strange about that

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very happy with this business

Customer Service

Very. Satisfied.

Returned Clean

Likely to Recommend

Repair Quality

Chuck and the rest of the Herrick staff are the best! They care about the customer and put the customer's interests first.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The car looks amazing and you could not even tell it was a different door. They keep us updated at all times we’re kind and friendly.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great personal service

Likely to Recommend

Repair Quality

The communication was very clear and the work was done well and on time

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service