R/K Auto Body

5.0 (405reviews)

100%

(815) 459-2140

266 E. Prairie St., Crystal Lake, IL 60014

100%

See Photos

266 E. Prairie St.
Crystal Lake, IL 60014

Get Directions Website Email

About R/K Auto Body

See Photos

266 E. Prairie St.
Crystal Lake, IL 60014

Get Directions Website Email

In operation 47 years.

R/K Auto Body is a family owned auto repair business that has been in business since 1979. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:30 pm
Tue	8:00 am - 5:30 pm
Wed	8:00 am - 5:30 pm
Thu	8:00 am - 5:30 pm
Fri	8:00 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Call

Website

Reviews (405)

Sort By:
Newest
Rating

398 Customers Rated

5 Stars

92.6% Complete

(375)
4 Stars

5.4% Complete

(22)
3 Stars

0.2% Complete

(1)
2 Stars

0% Complete

(0)
1 Star

0% Complete

(0)
< 1 Star

0% Complete

(0)

Customers say

Overall Customer Satisfaction

Customers consistently praise the exceptional service quality, with repairs described as outstanding, professional, and making vehicles look brand new. Communication stands out as a major strength, with staff providing prompt updates, answering questions patiently, and maintaining transparency throughout the repair process. Timeliness exceeds expectations, with most repairs completed earlier than promised. The shop demonstrates excellent coordination with insurance companies and handles rental car arrangements seamlessly. Customers appreciate the thorough cleaning service and protective measures taken during repairs. The professional, friendly staff creates a comfortable experience that builds confidence and trust, leading to strong customer loyalty and recommendations.

Select to learn more

Service Quality
Timeliness
Communication

"So far, the repairs look great and the car is running well. The repairs were very fast. Service was outstanding. ..." Read more

"I will never go to a different repair shop ever again, these guys are top notch! Five stars in my book!"

"Excellent job—very professional and talented group of people!! Thank you!"

"Fantastic job. Second time I've utilized them and both instances have been fantastic. Couldn't be happier ..." Read more

"Got the car back and it looks brand new. We had a problem getting the car fixed the shop ..." Read more

"Very fast…wow!"

"Yup, on time and they washed it for me faster than anticipated."

"Earlier than forecast"

"Finished earlier than expected"

"Yes it was ready earlier than we expected."

"I called to check in because I was impatient, but that was my decision. They communicated well."

"Turn around was fast, received emails to keep me informed of repairs"

"Great communication and customer service."

"Kept us in the loop on everything"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"So far, the repairs look great and the car is running well. The repairs were very fast. Service was outstanding. ..." Read more

"I will never go to a different repair shop ever again, these guys are top notch! Five stars in my book!"

"Excellent job—very professional and talented group of people!! Thank you!"

"Fantastic job. Second time I've utilized them and both instances have been fantastic. Couldn't be happier ..." Read more

"Got the car back and it looks brand new. We had a problem getting the car fixed the shop ..." Read more

"Very fast…wow!"

"Yup, on time and they washed it for me faster than anticipated."

"Earlier than forecast"

"Finished earlier than expected"

"Yes it was ready earlier than we expected."

"I called to check in because I was impatient, but that was my decision. They communicated well."

"Turn around was fast, received emails to keep me informed of repairs"

"Great communication and customer service."

"Kept us in the loop on everything"

Lisabeth (Lexus owner) reviewed 7/23/26

Marc (Honda owner) reviewed 7/23/26

Cindy (Honda owner) reviewed 6/29/26

Thank you so much for all your help! My mom and I truly appreciate the excellent service and care you provided throughout the repair process. You made everything easy and stress-free, and we were very happy with the quality of the work. My mom especially loves this place and has always had a great experience here. We highly recommend your team and will definitely return in the future!

Thank you so much for all your help! My mom and I really appreciate the excellent service and the quality of the repair. She loves this place, and we always have a great experience here. Thank you so much for all your help! My mom and I really appreciate the excellent service and the quality of the repair. She loves this place, and we always have a great experience here.

John (Cadillac owner) reviewed 6/29/26

Good job

Rose (Kia owner) reviewed 6/8/26

Very good

Guy (Lincoln owner) reviewed 6/1/26

RK always does a great job. So polite and accommodating.

Greg (Ford owner) reviewed 5/26/26

I called RK he was available for me to show him the truck that day he saw it. He got back to me and said that he could have the truck fixed in a week. I said go ahead. It was done so very satisfied.

Jo (Toyota owner) reviewed 5/21/26

Edward (Honda owner) reviewed 5/11/26

Great job

Jon is great to work with.

Ronnie (Lexus owner) reviewed 5/8/26

John (Nissan owner) reviewed 4/27/26

Arthur (Subaru owner) reviewed 4/6/26

Definitely would recommend!

Job was completed just as explained and sooner than the day promised.

Jon is very patient and answered all my questions. Made me feel comfortable and confident.

Mary (Chevrolet owner) reviewed 3/23/26

So far, the repairs look great and the car is running well. The repairs were very fast. Service was outstanding. The interface between the insurance company, State Farm, and RK Autobody was exceptionally smooth.

Carole (Nissan owner) reviewed 3/16/26

Rk was very helpful and easy to work with. They did a great job repairing my vehicle. It looks brand new.

Beatrice (Subaru owner) reviewed 3/9/26

I am very satisfied with the repair. Can’t even tell there was damage.

Matthew (Hyundai owner) reviewed 2/26/26

David (Subaru owner) reviewed 2/25/26

I was referred and I'll tell everyone I know(that needs body work)

She looks great

John was exemplary

Christopher (Ford owner) reviewed 2/17/26

Cesar (Volkswagen owner) reviewed 2/9/26

Sure I will tell my friends and family too

Great service

Jack (Cadillac owner) reviewed 2/6/26

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There is no legal requirement that you obtain more than one collision repair estimate for your vehicle repairs.

R/K Auto Body

About R/K Auto Body

Reviews (405)

398 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean