Collision Veterans LLC - Ashevile
In operation 5 years.
Collision Veterans Accident is a Veteran owned collision repair facility. The shop is I-car gold class, and our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I would never recommend this place to anyone. In fact, I have been actively telling friends and family to never go to this place. I wouldn't even send my worst enemy here.
Repair Quality - 0.5/5.0 -
My repairs have never been completed despite repeated calls on my part to ask when the work will be done. Collision Veterans took the money from my insurance company and has never completed the work.
Customer Service - 0.5/5.0 -
The manager hung up on me, asked me if I spoke English, and refused to give me her supervisor's contact information. I also could never get anyone to call me back. This place was incredibly disorganized. The manager was unbelievably rude. I've really never experienced anything like this. I will be leaving scathing reviews and will be contacting the BBB soon.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great work and great staff.
Repair Quality - 5.0/5.0 -
Amazing work on my camry, as good as new!
Customer Service - 5.0/5.0 -
Great folks
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was handled very smoothly from start to finish.
Customer Service - 5.0/5.0 -
Great communication.
My Experience - 5.0/5.0 -
Very friendly, knowledgeable and professional staff! Donna was amazing she kept me updated almost everyday. Repairs were amazing, can't even tell there was damage there once. Paint match is perfect. Couldn't ask for a better experience!
Likely to Recommend - 5.0/5.0 -
Sending everyone
Repair Quality - 5.0/5.0 -
Fantastic experience
Customer Service - 5.0/5.0 -
Donna was wonderful sent me messages twice a week
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything's Great!
Customer Service - 5.0/5.0 -
Everyone is Excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely helpful
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
My truck looks great however I don’t appreciate your charging me over 200.00 because I used my debit card!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly, trust worthy, consistent communication and great work!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
I haven’t had a vehicle accident in over 25 years that resulted in vehicle body work so the current costs were quite surprising. However, the courtesy and quick response and its detail were a surprise but spoke to the skills of the company. I was impressed with the efficiency of the administrative staff and the way she handled my first visit,
Customer Service - 4.5/5.0 -
I had not been involved in an accident in almost 30 years, so I was surprised with the changes that had occurred over the years. However, the estimate of cost was very detailed and I like that type process. The receptionist was very helpful and courteous. I was pleased with the work done to my car. The front of the vehicle looks “brand-new” I very satisfied with all aspects of the service provided and I trust the professionalism of the company and staff. I especially like the life-time commitment to address any problem that might occur, James T.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
solid estimate. thanks for working through the other driver's insurance company to agree on a scope and price. Appreciate you taking my car while I was out of town and fixing and then holding my car. Front office staff is friendly, cordial, and just nice to talk with. Work was done to my complete satisfaction.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0 -
Had issues and they were not handled well.
Repair Quality - 2.5/5.0 -
I received a quote and when I paid the bill it was substantially over the quote. They did not include the calibration of the sensors was the reason. A call updating me on the increase would have been appropriate.
Customer Service - 3.5/5.0 -
The line personnel are great. I tried to address an issue with mgmt and they went defensive and said they didn't know anything about sensors... my thought on that is you are in the car body repair business why haven't you kept up with one of the components that part of the business that pays your salary.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My vehicle appears to be in "like new" condition since I took it to you.
Customer Service - 5.0/5.0 -
Both Donna and Tim were most gracious throughout the process.