Collision Veterans LLC - Ashevile

4.5 (1,005reviews)
93%
791 Dogwood Rd,  Asheville,  NC  28806

In operation 5 years.

Collision Veterans Accident is a Veteran owned collision repair facility. The shop is I-car gold class, and our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,005)

Likely to Recommend

I would have zero reservations about recommending CV to anyone.

Repair Quality

Very friendly staff and excellent work. Also, my van was too large for them to paint, so they recommended another company who could do it. Such great integrity!

Customer Service

Wonderful folks to work with! Thank you so much!

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My Experience

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I would never recommend this place to anyone. In fact, I have been actively telling friends and family to never go to this place. I wouldn't even send my worst enemy here.

Repair Quality

My repairs have never been completed despite repeated calls on my part to ask when the work will be done. Collision Veterans took the money from my insurance company and has never completed the work.

Customer Service

The manager hung up on me, asked me if I spoke English, and refused to give me her supervisor's contact information. I also could never get anyone to call me back. This place was incredibly disorganized. The manager was unbelievably rude. I've really never experienced anything like this. I will be leaving scathing reviews and will be contacting the BBB soon.

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Likely to Recommend

Great work and great staff.

Repair Quality

Amazing work on my camry, as good as new!

Customer Service

Great folks

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Everything was handled very smoothly from start to finish.

Customer Service

Great communication.

My Experience

Very friendly, knowledgeable and professional staff! Donna was amazing she kept me updated almost everyday. Repairs were amazing, can't even tell there was damage there once. Paint match is perfect. Couldn't ask for a better experience!

Likely to Recommend

Sending everyone

Repair Quality

Fantastic experience

Customer Service

Donna was wonderful sent me messages twice a week

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Repair Quality

Everything's Great!

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Everyone is Excellent

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Extremely helpful

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My Experience

My truck looks great however I don’t appreciate your charging me over 200.00 because I used my debit card!

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Repair Quality

Friendly, trust worthy, consistent communication and great work!

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My Experience

Thank you!

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Repair Quality

Thank you

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Repair Quality

I haven’t had a vehicle accident in over 25 years that resulted in vehicle body work so the current costs were quite surprising. However, the courtesy and quick response and its detail were a surprise but spoke to the skills of the company. I was impressed with the efficiency of the administrative staff and the way she handled my first visit,

Customer Service

I had not been involved in an accident in almost 30 years, so I was surprised with the changes that had occurred over the years. However, the estimate of cost was very detailed and I like that type process. The receptionist was very helpful and courteous. I was pleased with the work done to my car. The front of the vehicle looks “brand-new” I very satisfied with all aspects of the service provided and I trust the professionalism of the company and staff. I especially like the life-time commitment to address any problem that might occur, James T.

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My Experience

solid estimate. thanks for working through the other driver's insurance company to agree on a scope and price. Appreciate you taking my car while I was out of town and fixing and then holding my car. Front office staff is friendly, cordial, and just nice to talk with. Work was done to my complete satisfaction.

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