Collision Werks

4.5 (686reviews)
90%
1203 S. State St.,  San Jacinto,  CA  92583

In operation 11 years.

Open Saturday's by appointment only.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Tesla

Reviews (686)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent customer service.

Likely to Recommend

They treat me with respect .

Repair Quality

Excellent work…

Customer Service

My Experience

Excellent customer service and quality works. They even clean my Tesla when I pick it up. Job well done.

My Experience

The emblem is falling out seems like it wasnt fully completed

Likely to Recommend

Repair Quality

My vehicle took way too long to be ready. I was told max 3 weeks if it taken to another shop, it still took a whole month. Communication wasn’t that great either.

Customer Service

My vehicle took way too long to be ready. I was told max 3 weeks if it taken to another shop, it still took a whole month. Communication wasn’t that great either.

My Experience

Happy with repairs yes , completely satisfied no , should have gotten my wheel as well at pick up of my tundra

Likely to Recommend

Repair Quality

Customer Service

Satisfied with work but overall not happy

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Collision Werks did an excellent job in replacing my car. Thank you for all your work.

Customer Service

The service was excellent.

Returned Clean

Likely to Recommend

Repair Quality

Was very satisfied with quality of work and time

Customer Service

Great and very professional

Returned Clean

My Experience

The repair exceeded my expectations, great job. I didn't expect to see it cleaned on the inside as well. It was a pleasant surprise. Thank you

Likely to Recommend

Repair Quality

Customer Service

My Experience

i Love the work ❤️

My Experience

The fixing seems to be very good just that the color match seems slightly off more pearly than white.

Likely to Recommend

Maybe since it's near by

Repair Quality

The job was done fair not perfect but fair. We returned for some details that were not finished and they fixed them on the spot. My complaint isn't mostly towards the shop but my adjuster Sandra Lopez. She closed my claim when car wasn't even in the shop yet and she ignored my calls for a very long time as well as the shops calls. She would not want to help re open the claim so my car car be returned to me. It was just a lot of hassle and no communication with my adjuster Sandra Lopez. I took more than a month for her to work with us and re open the claim for my car to be given back to me. So I was without a car for over a month. Which affected our budgeting and husbands work.

Customer Service

Always answered calls and looked into claim.

My Experience

Collision Werks did an amazing job on my vehicle it looks completely new and as if nothing ever happened. Thank you for your hard work I really appreciate it! I also really appreciated how fast it was done and the communication that was had throughout the process.

Likely to Recommend

Repair Quality

I loved their work on my vehicle, it looks like nothing ever happened. My husband and I are very satisfied

Customer Service

Their customer service is very good, very nice and communication was great!

Likely to Recommend

Repair Quality

Could have been better.

Customer Service

Likely to Recommend

i would not recommend this shop to anybody unless they have another car they can use for about a month. any other shop i called and showed pictures too of the damages, were saying that its a 2 week job and thats pushing it. but im happy my car is back home after 4 weeks

Repair Quality

took longer than the time they told us but came out good, i did notice a lil ding on the new bumper when i went to pick it up but my car was gone for so long i didn’t even tell them.

Customer Service

Likely to Recommend

I would recommend them but it’s a very busy shop with lots of vehicles at any given time so be prepared to wait is what I’d say. They did a really good job though.

Repair Quality

Work came out clean, employees are friendly. I appreciate what they did to get my vehicle back on the road after my theft/vandalism recovery.

Customer Service

My Experience

I really appreciate your professionalism, Patience and most of all Honesty. It was a pleasure meeting with you.

Likely to Recommend

Repair Quality

Thay took there time and it looks like when I first got the car

Customer Service

They were very respectful and professional

My Experience

Likely to Recommend

Repair Quality

It took a while but was perfect when it was done.

Customer Service

I like the occasional text messages to update me on the progress.

My Experience

Excellent service and prompt updates thx