Diamond Works Collision
In operation 18 years.
We believe that by striving to maintain the highest performance standards in the automotive collision industry, we will increase our ability to continuously help and provide creative solution methods on behalf of our partners and give our customers the utmost professionalism to our services.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:30 am - 5:00 pm |
| Tue | 8:30 am - 5:00 pm |
| Wed | 8:30 am - 5:00 pm |
| Thu | 8:30 am - 5:00 pm |
| Fri | 8:30 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Rico was helpful and made sure everything was taken care of, also the receptionist i forgot her name she was also helpful. Thank you.
Likely to Recommend - 5.0/5.0 -
1000000% I’ve already told my friends if they get into an accident to lemme know and well I know who to call!!
Repair Quality - 5.0/5.0 -
Who ever fixed my car ATE DOWN so hard!!!! I’m so happy they were able to flip my car from a horrible crash to making it seem like nothing happened. I am so satisfied with my car!!!
Customer Service - 5.0/5.0 -
OH, the customer service was AMAZING!!! The front desk QUEEN, was so nice and patient with the questions my mom and I had, she provided amazing customer service, she deserves every positive vibe going her way!!!
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 2.5/5.0 -
The repair came out good. Looks nice. Noticed my windshield to be broken upon pick up but they said they fix it free of charge.
Customer Service - 3.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
They kept me updated on my vehicle and did a great paint job.
Customer Service - 4.5/5.0 -
Angela in the front office kept me updated about my vehicle
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
When I took my truck to the shop, I told them that the windshield was also damaged, and they didn't replace it.
Customer Service - 4.0/5.0 -
The windshield needs replacing.
Likely to Recommend - 1.0/5.0
Repair Quality - 1.0/5.0 -
Job was not completed when vehicle picked up and had billed Kemper for what had not been done. Poor communication
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job
Customer Service - 5.0/5.0 -
Everything good
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Took a long time to schedule a repair appointment, car took 1.5 months to repair, AC does not blow cold, engine makes a loud sound when turning on
Customer Service - 1.0/5.0 -
Received the wrong part for my vehicle twice had it sitting there for a month and then realized it was the wrong part. Didn't tell me my car wouldn't be ready until the day before i was supposed to pick it up.
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
I am overall satisfied with the repair quality. The vehicle looks significantly improved and close to how it was before the accident. There are a few minor issues, such as rubber trim near the fender being slightly out of place and the trunk being somewhat difficult to close on the first attempt, suggesting the alignment may still be slightly off. While not major concerns, these details keep it from being a higher rating.
Customer Service - 3.0/5.0 -
My overall experience with customer service was average. While the staff were generally helpful, communication regarding pickup dates and times was inconsistent. I was given multiple different updates, which made scheduling inconvenient. Improving communication and providing more accurate timelines would greatly enhance the overall customer experience.
Likely to Recommend - 4.0/5.0 -
The quality of the body work and paint job was awesome but it took a bit too long to get the car back.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good work on my car :)