Collision Werks
In operation 11 years.
Open Saturday's by appointment only.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
Overpriced, material on replacement parts look of very low quality. Low customer communication when it comes to suggestions/concerns. Vehicle remained un drivable, focused on cosmetics instead of making sure it would operate. No need to call me.
Likely to Recommend - 0.5/5.0 -
Do Not Recommend I in fact even suggested to the insurance that they might want to stop having business with them.
Repair Quality - 0.5/5.0 -
Car was towed into the shop by me and still had to be towed out.
Customer Service - 0.5/5.0 -
After almost 9k spent and 3 months at this shop my car still had to be towed out. Low efforts of the entire shop.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I love how it looks you all did an amazing job, I didn’t think that my front light would be included in the repairs thank you for handling that with the insurance company. And you got my other light cleaned up. It looks beautiful, thank you thank you 🥰 Im so grateful 🙏
My Experience - 5.0/5.0 -
They did a phenomenal job would recommend them for anybody
My Experience - 5.0/5.0 -
The repair work was amazing! My Accord looks better than ever. Communication was amazing and everyone’s professionalism was second to none! Thank you collision werks!
Likely to Recommend - 5.0/5.0 -
Great job
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 0.5/5.0 -
Scuff on the left lower bumper, was not there when dropped off. Loose plastic trim on right side next to right passenger door, loose plastic covering on right side inside under hood. I've only had the car back less than a week.
Customer Service - 4.5/5.0 -
So far customer service has been great. See how they handle these issues when I report it to them.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Yes I recommend it
Repair Quality - 5.0/5.0 -
Good job
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I called on Friday july 19 to see if my car was ready, they said yes we try calling you, your car been ready since Wednesday July 17.I never received a call or message or voice message.And now I'm been charged 2 days on the rental car, because my insurance won't pay for those 2 day's. I won't be taking any of my cars to this body shop!!!
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 0.5/5.0 -
I had to pay 2 days on my rental car because I was not notify my car was ready on Wednesday July 17. And I called on Friday to see if my car was ready and they said it was. And my insurance won't pay for those 2 days. They said they called on Wednesday but no one called me I have proof on my phone no one called me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Staff at The counter was polite and helpful. The text message updates assisted in letting me know the progress of the repairs.
Customer Service - 4.0/5.0 -
Staff at The counter was polite and helpful. The text message updates assisted in letting me know the progress of the repairs.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I support local businesses. Although there were areas I wasn't completely satisfied with, this business is one of the better ones I've been to in a long time. It's also nice to have a Tesla-approved repair so close.
Repair Quality - 3.5/5.0 -
Having had work done at Tesla vs Tesla approved/certified there is a difference in quality. But it is nice to have somewhere to go that is closer and easier to communicate with.
Customer Service - 3.5/5.0 -
One receptionist made me feel stupid, didn't really explain terminology or the process, and always seemed impatient when I asked questions. The estimator was always helpful and kind. A gentleman drove me to work when I dropped off my vehicle, and he deserves a raise! I had to ask a cousin who is an estimator to make calls for me and look at paperwork to make sure I understood everything.
Returned Clean
My Experience - 5.0/5.0 -
I believe everyone at Collision Werks did a fine job. All my questions were answered, repairs were started early in the week, and the job was completed on the date you set. Great job - Thanks again. Richard Malone
My Experience - 5.0/5.0 -
Paul, Alex, Jasmine and joyceline were awesome
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0 -
Too soon to tell but it looks good
Customer Service - 1.0/5.0 -
Front desk girl has an attitude