Collision Werks Ultd.

4.9 (61reviews)
100%
12717 NE Whitaker Way,  Portland,  OR  97230

In operation 33 years.

At Collision Werks Ultd., we take pride in being a family-owned, I-Car certified shop with 30 years of expertise in the collision repair industry. Our commitment to excellence ensures that we accept all insurance companies and private parties, making the repair process seamless for our customers. We understand the stress that follows an auto collision, which is why our mission is to provide you with peace of mind. With a lifetime guarantee on most repairs, you can trust us to restore your vehicle to its former glory with professionalism and care.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (61)

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Quote was not entirely accurate. Total cost increased 5% over quoted

Returned Clean

My Experience

Nice job, took a little longer than I was expecting but did a top quality job

My Experience

Color match was perfect, quality was great.

Likely to Recommend

Repair Quality

Amazing work and pricing

Customer Service

Returned Clean

My Experience

I appreciated the way people answered my questions when I got there. The experience was there pleasant, considering that I had created the problem myself.

Likely to Recommend

Repair Quality

I thought I already answered this. I was very pleased with the work and also with the communication by the people at the desk.

Customer Service

They communicated very well

Returned Clean

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Repair Quality

Customer Service

Respond all the time berry good service

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Customer Service

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Customer Service

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Repair Quality

I would say it was a good experience overall. The staff Luis was very kind through the process and was trying to match my budget as close as possible. I will say that if i charge a credit card the system charges you more which most people going in have to use a credit card and i got charged hundreds of dollars more. It also took a bit longer than what was talked about. When taking my car they said about a week and it took over 3 weeks to get done. But the good things i do appreciate is them constantly updating me on why it was taking longer than expected and walked through everything that was getting done. I also appreciated them cleaning my car and they made it look brand new. They also got me in right away. I would give 10/10 if they gave it to me a little faster.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Very communicative and professional

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My Experience

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Repair Quality

Customer Service

My Experience

The service men were very friendly, helpful, and knowledgeable about my repair. I'm satisfied in their work and would refer others to get service from them.

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Customer Service

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Repair Quality

Most excellent My car looks perfect Great customer skills

Customer Service

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Customer Service

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Repair Quality

Luis was super helpful and nice. I came in with rust damage on an older car and he helped explain the complete repair that would be needed and why. He also was super flexible and willing to meet me on the weekend several times. The repair looks great and the team went above and beyond by helping to fix an older issue with sealant that they found. They had a lot of helpful information and answers to my questions about the condition of the inside of the car. The repaired sections are still looking brand new after a few weeks and I feel confident in the underside sealant because of this team. Thank you!!

Customer Service

Like the previous response, the customer service was absolutely perfect. Extremely flexible on hours and timing. They also explained everything very nicely and took the time to answer all my questions and concerns.

Returned Clean

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Repair Quality

Customer Service

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My Experience

Great job. Communicated, and completed the repair in a timely manner. Not too expensive either. Highly recommend.

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Repair Quality

Their service was amazing my car looked as if i just had bought it. The staff were super friendly and welcoming. Would highly recommend them for all body and paint work.

Customer Service

Returned Clean

My Experience

Great customer service, very helpful and on time!

Likely to Recommend

I would definitely recommend

Repair Quality

On time service, friendly staff, will be coming here for any future repairs.

Customer Service

Very friendly customer service

Returned Clean

My Experience

Great team overall had an amazing experience. Great communication and updates about my repairs. Would recommend this shop to friends and family.

Likely to Recommend

I would highly recommend them to friends and family.

Repair Quality

The repairs were amazing as if there was no accident.

Customer Service

Great customer service from start to finish

Returned Clean