Collision Zone

4.9 (1,125reviews)
99%
106 Bethel Road,  Oxford,  PA  19363

In operation 18 years.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,125)

Customers say
Overall Customer Satisfaction
Customers consistently praise Collision Zone for outstanding service quality, expert repairs, and exceptional communication. Feedback highlights flawless paint matching, meticulous bodywork, and repairs that leave vehicles looking brand new or better than before. Many customers were pleasantly surprised to receive their vehicles detailed inside and out. Timeliness is a recurring strength, with numerous customers noting their vehicles were completed ahead of schedule. Staff are widely described as friendly, professional, caring, and easy to work with. Regular updates via text, phone, and online portals are frequently commended. Customers also appreciate the seamless handling of insurance claims and rental arrangements. Repeat customers and enthusiastic referrals to family and friends reflect deep trust in the shop. A small number of customers noted minor areas for improvement, such as advance notice of final billing amounts and occasional part delays, though these were generally understood and not detrimental to the overall experience.
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"... offers some of the best work Ive ever seen. Their attention to detail is second to none, and their customer service goes above and beyond to make sure everything ..." Read more
"The repairs were of excellent quality and were completed very quickly! The headlights restoration had incredible results. ..." Read more
"Always done right, the 1st time. Quality workmanship every time"
"Paint is a perfect match, the body lines are beautiful!"
"I've had all my trucks at collision zone. Their work is impeccable. Performed by professionals passionate about their craft. Everyone is helpful, courteous ..." Read more
"Car was ready 24 hours early, so thankful!"
"... exactly the way it was before I hit the deer and it was done before the date they projected and they also washed and cleaned it from inside.. I totally recommend ..." Read more
"Very satisfied and happy with the service provided. Car looks brand new and was finished much sooner than anticipated. Everybody was friendly prompt thorough and professional ..." Read more
"Repair was completed a few days before the original estimated repair date."
"I was able to pick my vehicle up earlier then expected"
"Communication was excellent"
"The updates were provided by phone so I could ask questions if needed!"
"Particularly related to OEM vs. generic parts, you all kept me and my dad in the loop on every step."
"Excellent service from communication keeping me updated on my vehicle to the detailing prior to pick up. Everything was ..." Read more
"... repairs were completed in a timely manner. We also greatly appreciated the proactive communication - very positive experience." Read more

My Experience

Awesome job as usual. Thank you much.

My Experience

Excellent work. Easy to work with. Great communication

My Experience

We are astounded by the seamless repairs. It looks better than new! You even got out the remains of our jury-rigged duct tape repairs. It went from something out of a Mad Max movie to looking like a new car off the lot. We will bring all our repairs to your place although we hope there will be no more!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Collision Zone was easy to work with. Dropping off and Picking up were a breeze. The repairs were finished earlier than estimated, saving me additional costs on a rental. My rear lift gate looks completely brand new. I hope I won't need collision services again, but if I do- I know I'm going back to Collision Zone.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job thank you for helping us out with our windshield replacement

Customer Service

everyone was very friendly and helpful

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Thanks for the great work

My Experience

Likely to Recommend

Repair Quality

Looks like a new car.

Customer Service

Haven’t had this type good customer service in a long time.

Returned Clean

My Experience

The car looked great! We are very happy that we picked your shop to repair our Equinox and would recommend you to everyone. Thank you very much!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Prompt, excellent repair in a timely fashion. Friendly and Professional at all times, including owner, secretary, and body work mechanic. Communication and follow-up was excellent. ThankYou for a great experience!

Customer Service

Alan was the best!

My Experience

Small repair and looks great!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Wow, I was surprised at how quick my car was ready.Also,CZ fixed my car so well that it's like new! Also,they found a pair of glasses I lost,saved me $300.!!!

Likely to Recommend

Repair Quality

As for now quality service. Forthright and honest for what I can see so far.

Customer Service

Returned Clean

Likely to Recommend

I wouldn’t hesitate to recommend your services to anyone that I know

Repair Quality

The service provided was fantastic on all fronts. Chris was so kind and informative, very accommodating to my less than impressive car knowledge, and he made sure I knew exactly what was going to be done, with what parts, and why. The repairs themselves were incredible, and very timely. Office staff were incredibly friendly and helpful. Overall this was an incredible service experience for me as a customer!

Customer Service

Like stated before, everyone was incredibly kind and helpful. I was greeted immediately, helped very quickly, and could tell by the other customers coming in and out that this is a very well respected business that intentionally creates rapport with members of the community.

Returned Clean

My Experience

Thank you everyone for such a wonderful experience and a job well done !

Likely to Recommend

Repair Quality

The car looks great, staff was extremely pleasant and professional to work with and I enjoyed the whole experience.

Customer Service

Likely to Recommend

I think they do a fantastic job and I just wanted to give helpful feedback but if I wasn't asked I would say this is the best place I have ever been. I am older and have done this several times. Collison zone oxford is the best

Repair Quality

Body work is impeccable and my car looks brand new. Very happy. Thank you! Will refer and come back !

Customer Service

It was good. Just had a little confusion over howmmuch money was owed and noone sent me the bill when it was ready they said in atex to just come pick it up. Unfortunately I am not very financially stable right now as im a part time teacher and sustained car crash injuries. But it was just not their policy I assume. Could work on giving the customer a bill and heads up prior to picking up the car.