Collisiondoc

4.8 (171reviews)
96%
3885 Convoy Street,  San Diego,  CA  92111

In operation 4 years.

CollisionDoc is a family-owned collision center. Our goal is to provide quality repairs to manufacturers standards. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advance technology and techniques to ensure that your vehicle comes back to you in pre-accident condition. In addition to repairing all types of auto body damage, we communicate with insurances and thoroughly understand their process to provide our customers with timely updates.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 9:00 am - 2:00 pm
* Holiday hours may differ.

Reviews (171)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I have used bumperdoc/collision doc for at least 10 years. This was my worst experience yet. When I got to collisiondoc on Friday to have my part installed, there was no office staff available. I communicated with the person who was going to fix my car and he needed me to go to Pacific Honda to get a part to complete the job. The Pacific Honda staff did not seem to approve it that I, the customer, was down there picking up a part for Colllisiondoc. after waiting an hour, I returned with the part to the collisiondoc. There was an office staff member there, and he explained that he had a meeting that morning, and the other employee had called in sick. He seemed to take my experience quite lightly - acting a bit as “stuff happens “I was left to do the pick up returning of my part that was missing.

Repair Quality

The part was installed quickly

Customer Service

I had to do most of the calling to see if my my needed part had been delivered and when I could come in to have it installed. The first part did not work out so they had to order another part and again I had to do all the follow up to see when the part was in and when I could set an appointment to have it installed.

Returned Clean

Likely to Recommend

Will definitely recommend to anyone I know.

Repair Quality

Great work done on my car. Looks brand new!

Customer Service

Rick and James were amazing and went above and beyond!

Returned Clean

Likely to Recommend

Repair Quality

Great customer service. Great work.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Second time I've brought my car in for repair. Rick was awesome. No BS. No inflated quotes. Work was done right at a reasonable cost.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent service! Justin and Rick were amazing as well as their technician. They were very engaged and kept me updated throughout the whole process. The work was done professionally, and my car looks as good as new! Everything went smoothly and easily. They were friendly, respectful, and truly went above and beyond. I highly recommend them!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Excellent

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I already have recommended them twice to friends who need body repairs.

Repair Quality

Collision Docs did a great repair job and the staff was fantastic at keeping me updated throughout the process. Plus great detail job on delivery.

Customer Service

Returned Clean

Likely to Recommend

I have already given a tenant in my apt. complex Collision Doc's contact info.

Repair Quality

I can't rate them a 10 because I had to return to have some additional work done that hadn't been completed properly the first time.

Customer Service

Rick was very professional and friendly and took full responsibility for what needed to be done the 2nd time I took my car in.

Returned Clean

Likely to Recommend

Repair Quality

Good job very professional

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Very happy and will definitely recommend Collision Doc to everyone.

Repair Quality

Love it! Great job!! Completely satisfied!!!

Customer Service

Very happy!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Thank you!

Repair Quality

Excellent costumer service and exceptional repair on our car. Thank you

Customer Service

Excellent

Returned Clean