Collisiondoc

4.8 (173reviews)
96%
3885 Convoy Street,  San Diego,  CA  92111

In operation 4 years.

CollisionDoc is a family-owned collision center. Our goal is to provide quality repairs to manufacturers standards. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advance technology and techniques to ensure that your vehicle comes back to you in pre-accident condition. In addition to repairing all types of auto body damage, we communicate with insurances and thoroughly understand their process to provide our customers with timely updates.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 9:00 am - 2:00 pm
* Holiday hours may differ.

Reviews (173)

My Experience

Love how you tried to be very helpful in my unique situation. I also love how one of your employees made a contribution for his own used parts to improve my car; that was very appreciated πŸ‘

My Experience

Great experience with them. They are honest and effective on their work. I was able to apply for a salvage tittle after they fixed my car. Thank you!!

Likely to Recommend

Repair Quality

Very happy with the service and with Frank who has been communicating well throughout the repair!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Well satisfied with the repairs that Collision Doc performed on my late model Subaru Legacy. I recommend calling Fernando for any questions about auto body repairs your vehicle may need.

My Experience

From the quote to picking up my car, the Collision Doc staff were very warm and accommodating. They got my car repaired super fast and it looked good as new.

Likely to Recommend

I would definitely recommend and if needed would definitely return myself

Repair Quality

Fernando and all took care of things from start to finish professionally and did a great job

Customer Service

Absolutely the same comment, Fernando did everything he said he would and was a pleasure to talk with.

Returned Clean

My Experience

- copied from google review- I recently needed to have my car repaired due to an accident and I just want to say I am so thankful I was able to meet Fernando, Frank, and the rest of the team. They were very kind, and answered all of my question and concerns. They took my car into the shop when everyone else wouldn't due to an overhanging salvage title on the car. They went above and beyond, helping me deal with my insurance company and giving me so much needed advice and insight into my claim. Thank you again!

Likely to Recommend

Repair Quality

Customer Service

The repair took 3 weeks (I understand it was a lot of work and they needed to order parts) Fernando said he would call me to give me an update and never did. He only called me back to respond to my request for an update. The car looks brand new again, but my vintage Garfield with suction cups for my rear window went "missing" during the repair and I'm still waiting to hear an update to see if the mechanic that worked on it ever "found it"

My Experience

I was confident the repair job would be perfect.

My Experience

Big thank you to Fernando and the shop for getting my car right! He was clear about how it was all going down and sent updates as things happened. I also appreciate the detailing they did, it’s as if I got a brand new back!

Likely to Recommend

Repair Quality

Am a returning customer. Every step was efficient and clear. This time it was an insurance covered repair of a Tesla 3 rear bumper. Car came back perfect and clean, and sensors worked beautifully..

Customer Service

My Experience

Gabriel was outstanding in every aspect of getting my car repaired !! The whole team did a superb job and I will recommend Collision Doc to all of my friends

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The finished product was great but it seemed to take longer than I expected. 3-4 weeks. Based upon the previous repair to our 2013 Nissan Altima.

My Experience

Fernando served my account with excellence. The car looks beautiful - excellent work. Thanks.

My Experience

Very good service & nice, helpful people. If you ever end up needing service, this is the place to go to πŸ”₯ Everything went smooth & they update you

My Experience

Quick and easy. I dropped my car off they keep me updated. I picked up a beautiful car

My Experience

The body work that got done was excellent and I'm very happy with that. I'm also grateful that they agreed to work on my car in the first place since many other shops wouldn't because it was too old (1995). However, they broke several pieces of interior trim and glued them back together very poorly, as well as not reassembling everything properly. They reimbursed me for one part but not for others that are rare and hard to source now. They also made it hard for me to repair them myself because I have to break the pieces they glued together and re-do it.

My Experience

Collision Doc exceeded my expectations. As a woman who is not familiar with car repairs, I felt completely comfortable with Gabriel and his explanation of what my car needed. And the results were amazing. I feel like I am driving a brand new car! I would totally recommend Collision Doc! Wonderful service, wonderful staff!