Memphis Collisionworx - Appling Farms Cr#45

4.9 (793reviews)
97%
6916 Appling Farms Pkwy,  Memphis,  TN  38133
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In operation 19 years, 17 years at this location.

With two locations in Memphis, TN, Collisionworx has proudly served our communities with expert auto collision repair services since 2007. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair with convenient locations on Appling Farms Parkway and Whitten Road in Memphis. At Collisionworx, we’re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Rivian Fleet – Vans
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Email

Reviews (793)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for exceptional service quality, with many noting that their vehicles looked brand new upon return. The team received high marks for proactive communication, including regular text and phone updates throughout the repair process. Timeliness was a standout strength, with numerous customers reporting their vehicles were completed ahead of schedule. Staff were widely described as professional, friendly, and accommodating. A few customers noted minor concerns such as missed deadlines, unreturned calls regarding post-pickup issues, and occasional cleanliness matters, reflecting areas customers feel could be refined for an even better experience.
AI-Generated from reviews written in the last 12 months
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"Outstanding! Completed earlier than expected! Friendly and repairs were excellently done. You cannot see or tell where ..." Read more
"The workmanship on my repair was phenomenal! Could not tell that an accident had occurred! The staff were so ..." Read more
"Not only did they repair the damages to my car they cleaned it inside and out my car looked like it came off the show room floor. ..." Read more
"The customer service was extraordinary and my vehicle was returned repaired and cleaned!!"
"Staff is very friendly and accommodating. The repair was quick and stress free, they did a great job. I would recommend Collisionworx to anyone!"
"6 days early!"
"Work was completed ahead of schedule."
"I was pleased that my car was ready before the estimated time…"
"Customer service was fine but there were 3 deadlines that were missed."
"They were a couple of days early"
"I received texts, updating me on the repairs of my car throughout the process…"
"All staff was very professional. Communication was excellent through out the time i dropped off my car until i picked it up"
"... work, timely and I especially loved the fact that they stay in constant communication regarding the status and any supplemental facts, about your vehicle! Great experience, ..." Read more
"Best communication that I've had... Texts and calls wupdates."

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Seamless job! Was updated every step of the way until completion of work.!

My Experience

Great customer service and performed great service on my car 😀

Likely to Recommend

Repair Quality

Very Communicative and thorough

Customer Service

Very Communicative and thorough

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

David did an amazing job! I love that he updated me throughout every step in the process! My car looks brand new!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Personable, thorough support and explanation of services during and after the repair time. Thank you for always handling my vehicles with care and efficiency so that they look like nothing was ever damaged.

Likely to Recommend

Repair Quality

Awesome Service as always

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great experience. Thank you!

Likely to Recommend

I will recommend

Repair Quality

Great job!

Customer Service

Great job!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

the checking breaks lights still showing

My Experience

Best experience I’ve ever had with any kind of car repair Kept me informed and got done quicker than expected David and crew were exceptional

Likely to Recommend

Already bragged on this location

Repair Quality

Y’all the best Great work and kept me informed Also got my truck back earlier than expected

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Thanks for the update speedy repairs and being very nice and friendly.Also doing an excellent job on my car

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Professional service

Likely to Recommend

Repair Quality

Professional service

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Oh yes i would certainly tell someone

Repair Quality

David and his colleagues have done a wonderful job on my toyota highlander. The work on my tail light side bumper and back is exceptional. Davis was very kind and informative in answering all of my queries.

Customer Service

The repair shop personnel were lovely and informative

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

See prior comments, again, I would go with Memphis Collision Worx in a heartbeat if anything happened to my car!

Repair Quality

They do excellent work, timely and I especially loved the fact that they stay in constant communication regarding the status and any supplemental facts, about your vehicle! Great experience, would go with him canagain in the event of another fender bender, (let’s pray not )!!! Point is, I know that I would be in great hands 🙏🏾

Customer Service

Everyone was great!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The body work is great. Customer service was good from all team and enjoyed every interaction with front desk rep Kaitlin. Thank you

My Experience

Here’s a more polished and enthusiastic version of your message: David kept me updated throughout the entire process and informed me of every change regarding my car until it was ready for pickup. His customer service was exceptional!!!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great communication and a beautiful repair job. David is the best. Proud to be a repeat customer.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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