Memphis Collisionworx - Whitten Cr#46

4.9 (1,133reviews)
98%
2501 Whitten Rd.,  Memphis,  TN  38133
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In operation 19 years.

With two locations in Memphis, TN, Collisionworx has proudly served our communities with expert auto collision repair services since 2007. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair with convenient locations on Appling Farms Parkway and Whitten Road in Memphis. At Collisionworx, we’re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
GM Basic
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Reviews (1,133)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting results that look factory-fresh or brand new, often accompanied by a lifetime warranty. Timeliness is a strong highlight, as vehicles are frequently completed ahead of schedule. Communication receives high marks, with customers appreciating regular text and phone updates throughout the repair process. Friendly, professional, and courteous staff are repeatedly mentioned as a key strength. A few customers noted concerns including excessive mileage driven on their vehicle without authorization, repairs not completed correctly requiring multiple return visits, and occasional miscommunication on pickup timing - all areas customers feel could be improved.
AI-Generated from reviews written in the last 12 months
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"You all did an amazing job on my Camaro! She's beautiful just like when she came off the show room floor. Your staff is so helpful and kind. Great communication ..." Read more
"... Collisionworx did an amazing job on my Nissan kicks. The attention to detail and the quality of service are truly outstanding." Read more
"... communication, and attention to detail really stood out. The quality of the work exceeded my expectations, and the customer service was outstanding from start to finish. I truly appreciate the care ..." Read more
"Work was done in a very timely manner and quality of work is up to par if not better than OEM. Process was very easy and straightforward! Thanks ..." Read more
"My vehicle was ready sooner than expected. The drivers side looks just like new. Perfect! The inside of my car looked great too. It had been vacuumed and cleaned. I wasnt expecting ..." Read more
"My vehicle was ready several days earlier. The parts came in early. I was out of town so I had to wait until Friday ..." Read more
"The repairs were done much quicker than we expected. The costs of the repairs were also less than I thought were even possible due to the rising ..." Read more
"Pleased with the repair. The repairs were completed ahead of the original estimated time table. I was really pleased about that. I was also given ..." Read more
"... experience with Memphis Collisionworx was excellent. The team kept me informed every step of the way and provided clear, detailed updates throughout the entire repair process. Their professionalism, ..." Read more
"They communicated regularly about the status — I was actually surprised and compliment them about how often they did this"
"Text messages were sent timely and if there was an issue a phone call was made to discuss the findings"
"There was a delay due to weather. But I was fully informed and communication was excellent. Staff was very professional."
"... works did great in repairing the damage as well as being timely on repairs. They also were in communication with me as the progress of repairs were made." Read more

My Experience

Likely to Recommend

Repair Quality

Great Customer Service

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Already tell ppl about y'all

Repair Quality

Kept me informed through the entire process, friendly & didn't mind me coming to see my truck anytime I asked

Customer Service

Same as the last

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Most definitely am letting all my customers know over 500

Repair Quality

Hello Robbi and the entire crew were very transparent and had awesome attitudes. I will always go back to Memphis Collision Respectfully Darryl Denton

Customer Service

Awesome Awesome

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Emily and Robbie were amazing! From the initial set up, drop off of my car, communication during the process, the pick up and final product.. 10 out of 10. This was a great experience and I will always refer people there. Great experience!!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Certainly would recommend Collisionworx to a friend.

Repair Quality

Collisionworx were outstanding. Our car (2023 Subaru Forrester) had very substantial damage to the rear end after a collision. Collisionworx restored our car to as-new condition. Super job! Overall, a highly recommended repair shop. The staff are super helpful, very communicative and very nice people.

Customer Service

Great customer service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

After the absolute nightmare of having our car stolen, this shop was a total lifesaver. They made the repair process completely seamless. They did a phenomenal job repairing the physical damage and making sure the vehicle was structurally safe to drive again. What I appreciated most was their communication—they kept us updated every step of the way and handled all the back-and-forth with our insurance company so we didn't have to. When we picked it up, the car looked brand new, and they had gone above and beyond to detail the interior, erasing all traces of the break-in. If you want an honest, professional, and empathetic team to handle your repairs, I cannot recommend them enough!

Likely to Recommend

Repair Quality

Customer Service

Great communication from staff!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great work and awesome communication

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Pleased with the repair. The repairs were completed ahead of the original estimated time table. I was really pleased about that. I was also given a lifetime warranty on the repair.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I had a wonderful experience! The service was excellent, the staff was friendly and professional, and everything was handled smoothly from start to finish. I truly appreciated the attention to detail and how welcoming everyone was. I would definitely recommend them to anyone looking for great service and a positive experience!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

MCW was fantastic. They were very attentive and kept us informed. Our car looked brand new when we arrived. We are extremely pleased with the work and service provided by them. We are 125% satisfied! Great job!!!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very satisfied

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

The team was great and kept us updated. Thanks

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Thank for taking care of of brand new 2026 GMC

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

The work done on my vehicle was impeccable. Paint matched perfectly to the rest of the vehicle.

Customer Service

Very good at communicating timelines and updated on when the work would be completed.

Kept me Informed?

Yes

Ready on Time?

Yes

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