Colorado Coach Auto Body, Inc.
Colorado Coach is a Family owned and operated Collision Center in Boulder, Colorado. We have been serving our community since 1981. We are Audi, BMW, VW, and Subaru Certified. We have the latest Hi Tech equipment and our Technicians are Factory trained. We take pride in our core value of putting our customers best interest first. We only use factory original parts to ensure your vehicle is repaired to pre-accident condition.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Only reactive communication throughout the entire process – meaning I had to call in and ask for constant updates. in my opinion extremely long wait time for repair. No quality inspection done on vehicle - they emailed/called when it was complete. I paid the deposit and there were multiple issues with the vehicle. Had to arrange ride home. When they fix the issues I had pointed out and dropped off the vehicle. There were additional issues that weren’t addressed. Overall, the attention to detail and quality control of the work was very disappointing. Communication and a month and a half of having a vehicle that needed minor repairs is very disappointing.
Customer Service - 1.0/5.0 -
Again little to no communication on your end without being proactive and me calling in and then getting a reply. Call
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I would not recommend this shop nor would I ever use their shop again.
Repair Quality - 0.5/5.0 -
The work was not completed. There was no quality assurance to make sure that the work was completed, and I now have to bring the car back to Colorado Coach so they can finish the repairs. There seemed to be no record of my car when I would call to check on the status of the repairs. The staff was curt and seemed annoyed when I called to receive an update. I was told initially that the car would take 2 weeks to repair (due to minor damage) and instead it took one month. I never received an update on the revised timing and my calls mostly went unreturned. I had to ask my insurance agent to get involved in order to get my car repairs prioritized, and then the repairs weren’t actually done.
Customer Service - 0.5/5.0 -
Poor. Please see previous note.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was perfect.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great to work with Mark and James. Excellent service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Just had a small issue with the rear liftgate foot sensor but it was all cleared up in the same day. Service and communication were excellent and the work looks to be top notch. My car is back to its original form! Thank you!
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Good work
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
Coach did a good job but it took a long time to repair. I understand repair time depends on a lot of factors but communication was not good during the 10 weeks. I would go weeks without an update and would have to always takeover the iniative to call on my car constantly.