Colorado Coach Auto Body, Inc.
Colorado Coach is a Family owned and operated Collision Center in Boulder, Colorado. We have been serving our community since 1981. We are Audi, BMW, VW, and Subaru Certified. We have the latest Hi Tech equipment and our Technicians are Factory trained. We take pride in our core value of putting our customers best interest first. We only use factory original parts to ensure your vehicle is repaired to pre-accident condition.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
Overall, the work in my car was done very well. The commune during the process was 0-1 at best. I never got a call for any sort of update, and when I was emailing the estimator and asked for an out of pocket cost, I didn’t know the cost until the girl at reception told me via voicemail once the car was ready to pick up. When I came to pick the car up, there were still areas that were missed. So I had to leave the car and come back again, the man who came out to look at the areas that still needed work said it would be about 4 days, we’ll 2 1/2 weeks later I get another call saying the car is done and there was no in between communication. It still isn’t the way ot should be in those touch up places, the scuff in the rear bumper is still there, they just buffed it out. The front bumper fender flare is on and attached, but super loose. I’m happy with the paintwork, decal removal, and other repairs, but I think communication and quality control prior to calling the customer can improve tremendously.
Customer Service - 2.0/5.0 -
See previous overall comments.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Got recommended by audi and going to send people that way
Repair Quality - 5.0/5.0 -
Berry satisfied with the work done and surprisingly fast
Customer Service - 5.0/5.0 -
They were very helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Seat belt was not working upon pickup. Seems like one of those things that should not be overlooked
Customer Service - 3.5/5.0 -
Communication was a bit challenging
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
You did a great job on the body work. But my window is now not working correctly one click window goes up. Now window goes up then comes down halfway.
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast and courteous
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
They really delivered when I picked up my car. My car looked better than when I bought it new.
Repair Quality - 5.0/5.0 -
It was worth the wait, they did a wonderful job on my Subaru Crosstrek.
Customer Service - 5.0/5.0 -
The staff and owner were very nice at answering my questions. I know they don’t know when to expect my car to be done but it would have been less stressful to get an over estimate when I dropped my car. I wouldn’t have called them while my car was being repaired and just waited.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The workmanship of the shop seems good. However, my experience with your office staff was probably the worst customer service experience I have ever had with any service provider. Corey never responded to several of my communications, and in other instances, he seemed to make up claims to try to pacify my questions. It is absurd that it took 2.5 months to schedule a time to get the car in the shop and this only happened when I continually followed up.
My Experience - 5.0/5.0 -
Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs were performed very well, and the car was ready earlier than I expected.