Compact Auto Body of Matawan

4.7 (866reviews)
95%
279 Main St.,  Matawan,  NJ  07747
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Shop AssistantSparkles

In operation 5 years.

We've been repairing vehicles for more than 35 years. Our collision center is known for its expertise, honesty, and stellar service. Here at ACME Auto Body, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Russian
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
BMW
Ford
GM
I-Car
Subaru
Tesla

Reviews (866)

My Experience

Likely to Recommend

Great people to work with. Very Honest and professionals. Everyone was eager to help and guide.

Repair Quality

Very professional and knowledgeable, courteous, professionals

Customer Service

Excellent Customer Service, delivery was as promised. kept us informed on every step

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

the work wa geat and thepeople wwere oendly and helpful

Customer Service

Returned Clean

Likely to Recommend

We have been going here for many years, quality service and fair prices.

Repair Quality

Amanda & Amy did a great job in assessing the damage, ordering my replacement mirror and installation team was outstanding.

Customer Service

Great job by everyone

Returned Clean

My Experience

I have been a customer since 1970s! Always trust their work. This time communication was clear and work was done well, as usual! Thank you!

Likely to Recommend

Repair Quality

Everyone at Compact is friendly and professional. I have been no using Compact since the 1970s and the experience is always very positive!

Customer Service

Returned Clean

My Experience

My Experience

Done earlier than promised and slightly less expensive

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Easy to work with, gave updates. All good

Customer Service

My Experience

I am so happy with how my Lexus turned out you all did an absolutely fabulous job from the front desk to the amazing repair team, thank you for all the updates and daily texts keeping me in the loop.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very easy process working with them. The status updates they send were very helpful. All the girls in the office were super nice and helpful

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Work looks great! Communications were excellent. I’d strongly recommend this place.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Overall, my experience with this shop was positive, but there was one significant issue that prevents me from rating them higher. The staff was consistently professional, courteous, and easy to work with. Communication throughout the repair process was excellent, and the quality of the work performed on the rear damage (insurance claim) was outstanding. The vehicle was completed on time — even earlier than expected — and the finished repair looks fantastic. Unfortunately, when I picked up the vehicle, I discovered that the front-end damage (which I planned to pay for out of pocket) had not been repaired. I was told the employee who originally handled my intake was no longer with the company, and the details of that portion of the work were missed. Because the repairs were not completed together as originally planned, I later received a new estimate at significantly higher pricing due to parts increases and the need to bring in a specialist a second time to recalibrate sensors. This eliminated the cost savings of doing both repairs simultaneously and ultimately made the additional repair financially impractical for me. While I understand that staffing changes happen, this oversight resulted in additional cost and inconvenience that I had to absorb. I would have appreciated some effort to help offset the impact of the mistake, such as adjusted labor or accommodations. That said, everyone I interacted with was respectful and helpful, and the quality of the completed work was excellent. With stronger internal processes to ensure all agreed work is documented and completed, this shop would easily merit a higher rating. I would still consider using them again for insured repairs based on workmanship and professionalism.

Repair Quality

Overall, my experience with this shop was positive, but there was one significant issue that prevents me from rating them higher. The staff was consistently professional, courteous, and easy to work with. Communication throughout the repair process was excellent, and the quality of the work performed on the rear damage (insurance claim) was outstanding. The vehicle was completed on time — even earlier than expected — and the finished repair looks fantastic. Unfortunately, when I picked up the vehicle, I discovered that the front-end damage (which I planned to pay for out of pocket) had not been repaired. I was told the employee who originally handled my intake was no longer with the company, and the details of that portion of the work were missed. Because the repairs were not completed together as originally planned, I later received a new estimate at significantly higher pricing due to parts increases and the need to bring in a specialist a second time to recalibrate sensors. This eliminated the cost savings of doing both repairs simultaneously and ultimately made the additional repair financially impractical for me. While I understand that staffing changes happen, this oversight resulted in additional cost and inconvenience that I had to absorb. I would have appreciated some effort to help offset the impact of the mistake, such as adjusted labor or accommodations. That said, everyone I interacted with was respectful and helpful, and the quality of the completed work was excellent. With stronger internal processes to ensure all agreed work is documented and completed, this shop would easily merit a higher rating. I would still consider using them again for insured repairs based on workmanship and professionalism.

Customer Service

Overall, my experience with this shop was positive, but there was one significant issue that prevents me from rating them higher. The staff was consistently professional, courteous, and easy to work with. Communication throughout the repair process was excellent, and the quality of the work performed on the rear damage (insurance claim) was outstanding. The vehicle was completed on time — even earlier than expected — and the finished repair looks fantastic. Unfortunately, when I picked up the vehicle, I discovered that the front-end damage (which I planned to pay for out of pocket) had not been repaired. I was told the employee who originally handled my intake was no longer with the company, and the details of that portion of the work were missed. Because the repairs were not completed together as originally planned, I later received a new estimate at significantly higher pricing due to parts increases and the need to bring in a specialist a second time to recalibrate sensors. This eliminated the cost savings of doing both repairs simultaneously and ultimately made the additional repair financially impractical for me. While I understand that staffing changes happen, this oversight resulted in additional cost and inconvenience that I had to absorb. I would have appreciated some effort to help offset the impact of the mistake, such as adjusted labor or accommodations. That said, everyone I interacted with was respectful and helpful, and the quality of the completed work was excellent. With stronger internal processes to ensure all agreed work is documented and completed, this shop would easily merit a higher rating. I would still consider using them again for insured repairs based on workmanship and professionalism.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The entire staff was extremely helpful and professional and the work performed was on point.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you Compact auto Every person I spoke with was Amazing

Likely to Recommend

Repair Quality

The car looks great and the staff went above and beyond

Customer Service

The women at the front desk were Awesome

Returned Clean