Complete Auto Body and Service Center

4.9 (4,072reviews)

97%

(301) 638-1600

2360 Crain Hwy, Waldorf, MD 20601

97%

See Photos

2360 Crain Hwy
Waldorf, MD 20601

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Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Complete Auto Body and Service Center

See Photos

2360 Crain Hwy
Waldorf, MD 20601

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 34 years, 29 years at this location.

We are a locally owned business, working for our community. We have been in business for over 30 years. We work with all insurance companies, customers pay cash and can repair all makes of vehicles.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	9:00 am - 12:00 pm

* Holiday hours may differ.

Ford

I-Car

Call

Website

Reviews (4,072)

Sort By:
Newest
Rating

3,511 Customers Rated

5 Stars

77.3% Complete

(3149)
4 Stars

5.7% Complete

(232)
3 Stars

1.4% Complete

(55)
2 Stars

0.5% Complete

(22)
1 Star

0.2% Complete

(8)
< 1 Star

1.1% Complete

(45)

Customers say

Overall Customer Satisfaction

Customers consistently praise Complete Auto Body for exceptional repair quality, with many noting their vehicles looked brand new or better than expected upon return. The front desk staff receives high marks for professionalism, warmth, and clear communication. Regular updates via phone, text, and portal are frequently highlighted as a standout feature that kept customers stress-free throughout the process. Timeliness is another strong suit, with numerous customers reporting repairs completed ahead of schedule. Complimentary vehicle cleaning upon return is a recurring delight mentioned across many reviews. Several customers noted being repeat visitors, citing trust, consistency, and overall excellence as reasons to return. A small number of customers noted concerns such as parts delays, incomplete repairs requiring return visits, and cleanliness issues, as shared directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"... satisfaction. Its not often you find a repair shop that combines expertise with such excellent customer care. I highly recommend their services to anyone in need ..." Read more

"The service was beyond outstanding. They went above and beyond to ensure I was well taken care of."

"Very dirty job"

"Horrible experience didnt fix or repair things that needed to be and had to return back 3 different times for things ..." Read more

"I was extremely earlier than expected"

"They got it fixed right away. Faster than I had anticipated."

"very satisfied with work done on my car. Repairs were completed ahead of schedule."

"Vehicle ready on time !"

"Satisfied with repair so far. Part took way too long to arrive."

"... fixing my 2009 Honda CR-V. The staff was friendly and kept me updated the whole time. They explained everything clearly and the repair was finished when they said it would ..." Read more

"... repair work is flawless. My car looks perfect again. Great communication, fair pricing, and quick turnaround. I highly recommend!" Read more

"I have to called multiple times"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... satisfaction. Its not often you find a repair shop that combines expertise with such excellent customer care. I highly recommend their services to anyone in need ..." Read more

"The service was beyond outstanding. They went above and beyond to ensure I was well taken care of."

"Very dirty job"

"Horrible experience didnt fix or repair things that needed to be and had to return back 3 different times for things ..." Read more

"I was extremely earlier than expected"

"They got it fixed right away. Faster than I had anticipated."

"very satisfied with work done on my car. Repairs were completed ahead of schedule."

"Vehicle ready on time !"

"Satisfied with repair so far. Part took way too long to arrive."

"... fixing my 2009 Honda CR-V. The staff was friendly and kept me updated the whole time. They explained everything clearly and the repair was finished when they said it would ..." Read more

"... repair work is flawless. My car looks perfect again. Great communication, fair pricing, and quick turnaround. I highly recommend!" Read more

"I have to called multiple times"

Jae (Toyota owner) reviewed 8/28/26

Tennelle (Volkswagen owner) reviewed 8/27/26

Cheryl (Toyota owner) reviewed 8/25/26

Mr Adam...I enjoyed having him taking care of my car...EXCELLENT PERSON...THANKS.

Eugenia (Volvo owner) reviewed 8/21/26

Mark (Honda owner) reviewed 8/19/26

Complete auto body is a professional and well care for business

Diane (Acura owner) reviewed 8/17/26

Complete Auto Body provided outstanding service during my recent visit. The staff were highly professional and helpful. They kept me informed of the status of my vehicle and it was ready in just a few days. I will use them in the future. Great job team!!!

Ronald (Toyota owner) reviewed 8/16/26

Cindy (Subaru owner) reviewed 8/12/26

Excellent service, friendly staff, work performed was excellent. Was very satisfied with the whole process.

James (Honda owner) reviewed 8/10/26

Mark (Audi owner) reviewed 8/10/26

Jon (Kia owner) reviewed 8/6/26

Tanya (Toyota owner) reviewed 8/5/26

I was satisfied with the updates and the results of the repairs. Thank you

Adrienne (Lexus owner) reviewed 8/5/26

The customer service was outstanding!

Dalmar (Chevrolet owner) reviewed 8/3/26

Susan (Mazda owner) reviewed 7/31/26

John (Hyundai owner) reviewed 7/31/26

I was impressed to see how the car was repaired and how clean it was Beautiful job Thanks alot

Eric (Nissan owner) reviewed 7/28/26

Rebecca (Hyundai owner) reviewed 7/24/26

Adam was amazing. He really takes care in his work. He really communicates well and I know if I ever have another issues with my car that I’ll be in good hands. The whole team at Complete Auto is amazing. Shout out to Arya for being the sweetest person there. She’s truly so knowledgeable and kind!

Irvin (Volvo owner) reviewed 7/22/26

Great job as usual!!!

Kristina (Ford owner) reviewed 7/22/26

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It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

Complete Auto Body and Service Center

Take photos and get an online estimate

Schedule an estimate appointment

About Complete Auto Body and Service Center

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (4,072)

3,511 Customers Rated

My Experience - 3.5/5.0

Likely to Recommend - 2.5/5.0

Repair Quality - 3.5/5.0

Customer Service - 3.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -