Covert Collision Center
In operation 117 years, 11 years at this location.
The Covert Auto Group is currently comprised of the following dealerships serving Central Texas with sales and service – Covert Buick GMC in Austin, Covert Cadillac in Austin, Covert Ford Lincoln in Austin, Covert Chrysler Dodge Jeep Ram in Austin, Covert Ford Chevrolet in Hutto and Covert Chevrolet Buick GMC in Bastrop and the Covert Collision Center. Besides its long tradition of support for local charitable organizations, the Covert family has also contributed to the permanent heritage of the Austin community by donating the land at Mt. Bonnell to Travis County in 1938 as a park to be enjoyed by citizens and visitors alike. The Covert family also played an important role in restoring the Carrington/Covert House, a large limestone home where the family resided from 1903 to 1936, located at 1511 Colorado Street in Austin. This restored home currently serves as headquarters for the Texas Historical Commission.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding service received on repair of my vehicle. It looks great. I’m very pleased. Thank you
Customer Service - 5.0/5.0 -
Outstanding service was received from checkin and during repair of my vehicle. Nathan kept us informed along with releasing vehicle on the promise date. I’m very pleased with the repair results. My vehicle tailgate looks new. Nathan went beyond with coordinating on additional repairs needed and connecting me with that facility so things can be properly. Thank you again for the outstanding customer service. If I need any type of vehicle repair, I will visit Covert Collision. Thank you.
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 3.0/5.0 -
My child lock on my back driver side door isn’t working so we can’t open the door from the inside now.
Customer Service - 2.5/5.0 -
Not happy since I was told by one staff member I couldn’t have someone pickup a key and park my car outside the gate then was told by another I could. Not very good business when I live over an hour away from the site. They need more customer parking.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0 -
The work you did was great it was a 10 but the fact you felt you needed to take some of my belongings is unforgivable you fixed the back of my pickup bed and had no reason to be in the cab other than to move it
Customer Service - 4.0/5.0 -
Great until he quit talking my calls I guess calling once a week was just to much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding service received from the receptionist when an estimate was needed. Nathan Ramseyer was very detail on how the estimate will be performed and kept us informed when the truck hail damage was being done. Thank you again for the outstanding customer service. The truck looks great. I will definitely recommend Covert Collision to my friends and family.
Customer Service - 5.0/5.0 -
Outstanding customer service. Greeted with a smile and all personnel were eager to assist.
Returned Clean
My Experience - 5.0/5.0 -
Thank you for the exceptional service and Debbie Castillo was so informative and helpful!! My truck looks as beautiful when I took it off the Sales Lot!!
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Debbie is great.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Very good but sometimes hard to get in touch
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Manuel was great from start to finish!! Amazing and wonderful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
The repair took an @ 4x what I expected. I realize the insurance company was slow as well. When I picked up my truck, I realized the front end still needed an alignment so now I have to bring it back. This is annoying, especially when Monica told me it was because my truck would not fit in your rack and needed to be taken off site. Most of the front end was either replaced or repainted. It is annoying that the one part that was not damaged has a small paint chip that was not touched up. My exhaust pipe was damaged and not repaired whenever the rear bumper was replaced.