Covert Collision Center
In operation 117 years, 11 years at this location.
The Covert Auto Group is currently comprised of the following dealerships serving Central Texas with sales and service – Covert Buick GMC in Austin, Covert Cadillac in Austin, Covert Ford Lincoln in Austin, Covert Chrysler Dodge Jeep Ram in Austin, Covert Ford Chevrolet in Hutto and Covert Chevrolet Buick GMC in Bastrop and the Covert Collision Center. Besides its long tradition of support for local charitable organizations, the Covert family has also contributed to the permanent heritage of the Austin community by donating the land at Mt. Bonnell to Travis County in 1938 as a park to be enjoyed by citizens and visitors alike. The Covert family also played an important role in restoring the Carrington/Covert House, a large limestone home where the family resided from 1903 to 1936, located at 1511 Colorado Street in Austin. This restored home currently serves as headquarters for the Texas Historical Commission.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
The repair took an @ 4x what I expected. I realize the insurance company was slow as well. When I picked up my truck, I realized the front end still needed an alignment so now I have to bring it back. This is annoying, especially when Monica told me it was because my truck would not fit in your rack and needed to be taken off site. Most of the front end was either replaced or repainted. It is annoying that the one part that was not damaged has a small paint chip that was not touched up. My exhaust pipe was damaged and not repaired whenever the rear bumper was replaced.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality work and finished on or ahead of schedule!
Customer Service - 5.0/5.0 -
Very professional and friendly
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
I guess the technician made a mistake on the bumper which delayed things by a week or so. Car looks great, and Nathan was solid
Customer Service - 4.5/5.0 -
I would have liked a little more proactive approach (I was having to check in on status after a couple weeks), but Nathan was always very responsive. He did set expectations on the front end repair would take 3-4 weeks which is ultimately where it ended up
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’ve been batting w/ my insurance company for a year if not more N order to obtain the repairs for my 2015 Chevy Suburban simply seeing the quality, personable effort I witnessed they perform in the restoration of vehicles bought 2 them and only wanted that 4 me; along with the fact that CC took N consideration that I knew what I was talking about when it came to certain damages to my vehicle & was able to address those issues along with their way of completing my repairs CC again proved it was worth the argument and especially the wait for them to be the repair shop 4 me & anyone else that I discover needing their services. I must admit that I would greatly love to obtain some paperwork pertaining to my vehicle repairs cost & all of my vehicle.
Customer Service - 5.0/5.0 -
Great customer service which I felt extended well past what was expected
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I absolutely recommended Covery repeatedly to my friends.
Repair Quality - 5.0/5.0 -
I love dealing with Debbie.
Customer Service - 5.0/5.0 -
Always top notch.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Vehicle was not repaired, it was declared total, but Debbie's service was a 10.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service.
Customer Service - 5.0/5.0 -
Very good service. I was kept informed about the process.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
As long as Debbie is there
Repair Quality - 4.5/5.0 -
Debbie was outstanding! She jumped right in and addressed some concerns. Most importantly she took the time to both solve the problem and coach up her team in the moment. That’s leadership! Thank you Debbie
Customer Service - 4.5/5.0 -
See previous comments. Debbie is great