Covert Collision Center
In operation 117 years, 11 years at this location.
The Covert Auto Group is currently comprised of the following dealerships serving Central Texas with sales and service – Covert Buick GMC in Austin, Covert Cadillac in Austin, Covert Ford Lincoln in Austin, Covert Chrysler Dodge Jeep Ram in Austin, Covert Ford Chevrolet in Hutto and Covert Chevrolet Buick GMC in Bastrop and the Covert Collision Center. Besides its long tradition of support for local charitable organizations, the Covert family has also contributed to the permanent heritage of the Austin community by donating the land at Mt. Bonnell to Travis County in 1938 as a park to be enjoyed by citizens and visitors alike. The Covert family also played an important role in restoring the Carrington/Covert House, a large limestone home where the family resided from 1903 to 1936, located at 1511 Colorado Street in Austin. This restored home currently serves as headquarters for the Texas Historical Commission.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did a wonderful job on my truck
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely would recommend them if ever the topic comes up.
Repair Quality - 5.0/5.0 -
Jacob did a great job leaving me messages at what stage my vehicle was in so I never had to wonder “what’s going on?” Excellent service and the repair was so well done, I can’t tell the difference between door panels.
Customer Service - 5.0/5.0 -
Excellent service…I would recommend Covert Collusion for repairs.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding quality of repair
Customer Service - 4.0/5.0 -
Very good once communication was established
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Excellent work would highly recommend
Repair Quality - 5.0/5.0 -
Jacob was great. He kept us informed and went above to make sure we understood what was being done with our automobile. The outcome was amazing. No issues and I am a very picky person.
Customer Service - 5.0/5.0 -
Excellent service. Everyone in the office was so nice and helpful. Jacob was very professional and made sure everything was fixed our our vehicle. Highly recommend.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Date of completion kept getting pushed back. Didn't mind this when waiting on parts/repairs but date was pushed back repeatedly for "calibration" Normally very happy with the amount of updates I receive but seemed like I always had to call in this time around. If a repair is extended or a date is pushed even a text would have been sufficient.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jacob was one of the best service writers that I’ve dealt with. Very informative and responsive.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Debbie is outstanding in customer service. The body shop has worked on my car numerous times, and it always looks brand new afterward. Great place to take your car if you want it fixed properly.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
Loaner vehicle.
Repair Quality - 3.0/5.0 -
Loaner vehicle.
Customer Service - 3.0/5.0 -
Loaner vehicle.