Covert Collision Center
In operation 117 years, 11 years at this location.
The Covert Auto Group is currently comprised of the following dealerships serving Central Texas with sales and service – Covert Buick GMC in Austin, Covert Cadillac in Austin, Covert Ford Lincoln in Austin, Covert Chrysler Dodge Jeep Ram in Austin, Covert Ford Chevrolet in Hutto and Covert Chevrolet Buick GMC in Bastrop and the Covert Collision Center. Besides its long tradition of support for local charitable organizations, the Covert family has also contributed to the permanent heritage of the Austin community by donating the land at Mt. Bonnell to Travis County in 1938 as a park to be enjoyed by citizens and visitors alike. The Covert family also played an important role in restoring the Carrington/Covert House, a large limestone home where the family resided from 1903 to 1936, located at 1511 Colorado Street in Austin. This restored home currently serves as headquarters for the Texas Historical Commission.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
Work is not complete yet.
Customer Service - 4.0/5.0 -
Was told it was complete; previous to that she was most cooperative
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They make me feel like I matter
Returned Clean
My Experience - 0.0/5.0 -
While the repair was done well, there were lots of miscommunication regarding timelines.
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Too many days to fix 27 days
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
Wasnt the most horrible experience, but far from the best.
Repair Quality - 3.5/5.0 -
I was told on a few different occasions to come pick car up because it would be ready. The first time I went to pick up car, the bumper was not aligned correctly. They ended up ordering a new bumper that took longer then I was told. Finally picked up car my mirror whistles going down hwy (still does that by the way) and car wasnt washed.
Customer Service - 2.5/5.0 -
Did not have much communication with anybody, however, the ladies at the front desk were nice.
Returned Clean
My Experience - 0.0/5.0 -
I think you all may have "rushed it." How did you miss 3 spots?
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Painting scratches with touch up paint is unaccceptable. Especially poor services as this is the second time around!
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
Only if they care about quality more than timeframe pf repair
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very satisfied every thing was quick paper work and the rental car all it took was about 1hr and very reasonable price friendly staff thank you very much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job. Need to keep the owner up to date on completion of work.