Covina Auto Body

4.9 (571reviews)
100%
146 E Front Street,  Covina,  CA  91723
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In operation 41 years.

Covina Auto Body specializes in foreign & domestic auto body collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Call
Email

Reviews (571)

Customers say
Overall Customer Satisfaction
Customers consistently praise Covina Auto Body & Repair for outstanding service quality, clear communication, and timely repairs. Many highlight the professionalism and friendliness of the entire staff, noting they were made to feel comfortable and well-informed throughout the repair process. Repair quality receives high acclaim, with numerous customers stating their vehicles looked brand new upon return, often cleaner than expected. Regular updates via calls and texts are frequently commended, with customers appreciating the transparency. Several note repairs were completed ahead of schedule. A few customers mentioned minor areas for improvement, including occasional delays in proactive updates and small finishing details, but these were far outweighed by positive experiences. Overall, customers express strong satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
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"... process and kept me updated throughout the repair. The quality of their work was outstanding—my car looks brand new! They finished the job on time and at a fair price, ..." Read more
"... 2017 Toyota Camry, and the results were outstanding. My car looks like it just came off the showroom floor. The staff was professional, friendly, and kept me ..." Read more
"... genuinely caring. I received weekly updates, and my vehicle was completed ahead of schedule, looking brand new. The facility was spotless, welcoming, and even offered ..." Read more
"They clearly work hard to deliver high‑quality results, and it really shows."
"... the timeline and costs. When I got my car back, the repair work was flawless it looked like it just came off the showroom floor. The attention to detail and quality ..." Read more
"... their work was outstanding—my car looks brand new! They finished the job on time and at a fair price, with no hidden surprises. Its clear they take pride ..." Read more
"... genuinely caring. I received weekly updates, and my vehicle was completed ahead of schedule, looking brand new. The facility was spotless, welcoming, and even offered ..." Read more
"It was ready before when it was promised."
"1 to 2 weeks ahead of time!!"
"Although my vehicle took a little longer than originally promised about an extra week, I was kept informed throughout ..." Read more
"Communication was very good I felt informed during the whole process."
"... process. Your staff is clearly knowledgeable, and your communication skills were fantastic. It really demonstrated your care for customer satisfaction by taking the ..." Read more
"Covina Auto Bodys staff were professional, friendly, and extremely communicative throughout the entire process."
"The updates were very helpful and the turnaround was quicker than I had anticipated."
"... of the process was outlined for me at the start. I liked getting the text notifications every time my vehicle moved forward a step." Read more

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Yes definitely would recommend to friends and family

Repair Quality

Hi from the moment you walk in office great customer service

Customer Service

Great

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Good job!

Likely to Recommend

I will do

Repair Quality

Very Good

Customer Service

Contact us very often

Kept me Informed?

No

Ready on Time?

Yes

My Experience

Richard and the staff kept me informed about the progress to my car. Got it back faster than estimated. I was completely satisfied with the work on my car. Looks great thank you for your help

Likely to Recommend

Repair Quality

Great job car looks great thank you

Customer Service

They kept me informed about the progress of the repairs

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I appreciated everyone's professionalism and willingness to work around our crazy schedule. The car turned out perfect and the communication during the whole process was on point. You guys rock!!

Likely to Recommend

Repair Quality

Everything was great. Covina Auto body did a good job at communicating throughout the entire process and I felt like I knew exactly what stage my car was in throughout the whole repair.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The team went above and beyond to make sure my vehicle was back to right-off-the-lot status, and on time too!

Likely to Recommend

Repair Quality

Amazing work, so thorough and timely! Thank you!

Customer Service

All great and personable people

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was very friendly, informative and truly professional. It was an exceptional overall experience.

Likely to Recommend

Repair Quality

Totally satisfied!

Customer Service

Very professional and courteous.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I will recommend this place to everyone

Repair Quality

I had an excellent experience with Covina Auto Body. They repaired the side fender, headlight, and bumper on my 2017 Toyota Camry, and the results were outstanding. My car looks like it just came off the showroom floor. The staff was professional, friendly, and kept me informed throughout the repair process. The workmanship was top-notch, and everything lined up perfectly with an excellent paint match. They completed the repairs on time, and I couldn't be happier with the quality of their work. If you're looking for an honest and reliable auto body shop that truly cares about its customers, I highly recommend Covina Auto Body. Thank you for bringing my Camry back to like-new condition!

Customer Service

The staff was professional, friendly, and kept me informed throughout the repair process.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I appreciate the daily updates and timely responses. My car came out looking brand new, couldn’t have taken it to a better shop. Thank you for the care and detail.

Likely to Recommend

Repair Quality

I really appreciate the quality and care Covina Auto and Body took on my new Mazda cx30

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I will definitely know people know about this shop.

Repair Quality

Customer Service

The ladies at the lobby were awesome.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The car looks great, I really appreciate it being returned so clean. I am very impressed with the care and detail put into the process by all the staff.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The overall experience from beginning to end was smooth, and the entirety of the process was outlined for me at the start. I liked getting the text notifications every time my vehicle moved forward a step.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Great experience from start to finish they kept me informed on the progress of my truck staff was very helpful and friendly. Hope i don't have to use them again because I don't want to get into another accident but if I did I know where to take my vehicle. Thanks to all the staff for making a stressful situation pleasant.

Likely to Recommend

Great job excellent customer service and great staff

Repair Quality

Very satisfied great staff

Customer Service

Kept me informed on the status of my truck

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Couldn’t have dealt with a better outfit. Very helpful and efficient. Bravo

Likely to Recommend

Repair Quality

Very good people to wot with. Always very responsive and efficient

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent customer service and communication. Very pleased with the staff, service, and quality of repairs.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Based from my experience, from the time I called, staff are very accommodating and nice. They update you of whats the progress of the car. Once they got the part (cat converter) they fixed it right away and I got to pick up my car at a decent time. Definitely recommend this auto body shop!!!

Likely to Recommend

Repair Quality

Great staff, fast responses and updates. Great service!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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