Craft Collision Center, LLC

4.9 (408reviews)
100%
7738 Hwy 109n,  Lebanon,  TN  37087

Craft Collision Center is a family owned business that has been serving the community since 2001. Our goal is to provide you with high quality repairs on a timely basis. We work with ALL insurance companys. Let our family help your family get back on the road!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (408)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Highly recommend!!

Repair Quality

I’ve dealt with Craft Collision for quite a few years. I’ve never had a bad experience with them. David is retired now, but his more-than-capable son, Kevin has been running things for the last few years. They are my “go-to” when I need body shop repairs. I highly recommend them.

Customer Service

Always satisfied.

Returned Clean

My Experience

(Unfortunately) Kevin has taken care of our vehicles for many years. They are always friendly, up front and perform great work they stand behind. Highly recommend.

Likely to Recommend

Highly recommended

Repair Quality

The team there are friendly and keep you well informed of the status of the work being performed. The repairs were completed to my satisfaction in a timely manner. Highly recommended

Customer Service

Great communication

Likely to Recommend

Very pleased with the work.

Repair Quality

We could not tell that bumper had been replaced. Great job!

Customer Service

Very friendly staff.

My Experience

Over coming Progressive Ins Co mistakes, Craft came through to complete the repair

My Experience

Job done when promised, friendly and professional service. I would not hesitate to recommend Craft Collision Center to anyone.

Likely to Recommend

Repair Quality

Great service and got the job done when they said they would.

Customer Service

Very friendly and professional.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Carrie, the receptionist and lady who answers the phone, is outstanding and is the textbook example of “hearing” someone’s smile over the phone. Craft was recommended to us and we wouldn’t hesitate to recommend them to everyone else. Great job and customer service!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My family has always used Craft for years. Going back to the Father. Always did excellent work. I am very picky about my vehicles

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Waiting on correct grill part but otherwise happy with their work, staff, and follow up

Customer Service

Likely to Recommend

Repair Quality

Kerry and Kevin are wonderful to work with. Kevin’s workmanship on my SUV was superb and he even went far and beyond the repair work. I won’t go anywhere else if I ever need car repair work again. I would rate them a 20 on the 1-10 scale.

Customer Service

Likely to Recommend

Repair Quality

Very nice humble people who work at this collision place.. great work also on my car. Thank you to everyone involved..

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

It took a long time but it was because it was a new car and they had not started shipping parts. Everyone was in the same boat. It was not the fault of Craft.

Customer Service

They always have very good customer service.

Likely to Recommend

We constantly praise Kevin’s work and Craft Collision whenever we discuss our repairs.

Repair Quality

The repairs were done perfectly!! We could not have been more pleased!!

Customer Service

The customer service was excellent. They go above and beyond what is necessary. Carrie is one of the nicest people we have ever worked with.

Likely to Recommend

Craft is very good. I would recommend them for any vehicle repair.

Repair Quality

The work was very professional and the quality was top notch!

Customer Service

The staff is very friendly, courteous and efficient!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean