Crash Champions #0016 Richardson
In operation 24 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Danny Hammond was the associate that was dealing with my claim and vehicle. He was very professional and made sure I was aware of all things throughout the process. Made me feel comfortable about the issues at hand and released the vehicle complete with repairs on the date he originally told me. Highly recommend using Crash Champions, Richardson for anyone that needs repairs done to their vehicle. Great service and my car looks good as new! Thanks Danny and team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was fixed to the T other than one thing that was on back order till end of may.
Customer Service - 5.0/5.0 -
Great customer service from Danny H. He made sure i was updated on everything and knew when I would be picking up my vehicle.
My Experience - 3.5/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0 -
I appreciate their work, their communication wasnt the best.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 1.5/5.0 -
The job was not done properly. My steering is stiff, hopefully I am bringing it on Friday.
Customer Service - 1.5/5.0 -
The job was not done properly. My steering is stiff, hopefully I am bringing it on Friday.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I loved all the text messages keeping me informed about the progress of the repairs. Everyone on your team was pleasant and extremely helpful. My car looks like it was never in a wreak. Great work all around!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car repairs has been done excellently. The customer service was excellent.
Likely to Recommend - 5.0/5.0 -
You are the only Repair shop that I use.
Repair Quality - 5.0/5.0 -
Your people did an excellent job. The front office people were very polite, courteous and extremely helpful. My car looks great and I have used you several times in the past couple years to take care of repairs and in all cases they were excellent.
Customer Service - 5.0/5.0 -
You guys are great and the only people that I would use to repair my car.
My Experience - 5.0/5.0 -
Had the BEST experience from start to finish with crash champions! Everything was seamless from communication to the level of excellence with my repair. Would look nowhere else in the future.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service! Love the communication! Danny was great and always kept me informed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The guys I worked with were very professional. They kept me updated on the progress of the repairs. My car looks great and the repairs come with a lifetime warranty. You can’t ask for better than that.
My Experience - 5.0/5.0 -
I truly appreciate everyone's willingness to answer all of my questions no matter how menial or redundant they may have seemed. It helped to keep peace of mind while my vehicle was being worked on.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend Crash Champions.
Repair Quality - 5.0/5.0 -
Crash Champions had excellent communication. They fixed my car quickly and the process was very easy b
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Staff was very helpful and repairs were completed timely. Got frequent status updates which was appreciated.