Crash Champions #0016 Richardson
In operation 24 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 4.0/5.0 -
I don't tend to recommend anything.
Repair Quality - 4.5/5.0 -
I'm not terribly picky but the new light sticks up higher than the other side. I suspect it is because aftermarket parts had to be used.
Customer Service - 5.0/5.0 -
They kept me informed and followed the schedule
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Repairs 10/10, cleanliness inside 10/10, was not ready on exterior with wash after I was called to pick it up. However, staff got it ready very quickly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Customer service was fantastic! I really appreciated Wyatt's communication and help with getting my insurance to respond and cooperate. He was patient and kind and answered all my questions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs that were completed was done well. However, there is still 2 dings that were not removed and scratched on the side panel next to the hood on the driver's side that was missed.
Customer Service - 5.0/5.0 -
Customer Service was outstanding. Wyatt was very helpful, and kept me up to date on the repair.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Great job
My Experience - 5.0/5.0 -
Everything looked good on the body, they even cleaned the inside of my car.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, fast and professional
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great Service from Karson.
Likely to Recommend - 5.0/5.0 -
Crash Champions did a great job I would recommend them for sure.
Repair Quality - 5.0/5.0 -
The car was repaired perfectly. I am very happy with it.
Customer Service - 5.0/5.0 -
Everything was very good. I was treated very well.
My Experience - 5.0/5.0 -
No complaints 10/10
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team at crash champions was professional, fast, courteous, and honest. Well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Christian and his staff provided fast and excellent service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The repairs on my car as just as new! I am overall satisfied with the work completed by Crash Champions. Thank you so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job done by the team! The car looks brand new!
Customer Service - 5.0/5.0 -
Karsten was a great person to work with. He provided updates regarding the repairs on my vehicle which brought a sense of peace.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job. Good communication, fast service. You are now my go to for auto repairs for my work fleet and personal vehicles.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I rely on commitment & quality for collision repairs, of which Crash Champions really met the mark. Great communications, prompt service & a very quick turn around. Staff was friendly, helpful & concerned in making sure evening was right. ✊💯🖖✌️
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Wyatt was great to work with.
Returned Clean
My Experience - 5.0/5.0 -
Karsten was wonderful and kept us informed the whole time. Job was perfect and ready early.