Crash Champions #0024 West Ft Worth
In operation 18 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks brand new and Wayne was awesome and kept me well-informed.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Damon kept me well-updated along the way.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 1.5/5.0 -
Not satisfied with the paint job on my from bumper and fenders,
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
If they resolve my headlight problem and there could be some kind of adjustment on the $591 that I paid extra then I would recommend them.
Repair Quality - 0.5/5.0 -
I had a dented bumper from a small parking lot accident on the passenger side. I got an estimate for new bumper, head lamp assembly and slight hood repair for $1187. I also asked that once they started working to let me know how much to make sure the driver side of the bumper aligned with the side panel (where I had a previous slight dent and it didn't quite align with the side panel) and they quoted me a price of $688 which they had charges for head lamp, emblem ,painting, etc. I said I just want to make sure it aligns, I'm fine with the slight scratch on head light and didn't think them emblem was necessary. Without those things my price was $591. So I agreed. Anyway my headlight on the passenger side does not work properly. It doesn't stay on, and if I put it on Bright and take it off Bright, it stays on Bright. I've been back twice. Both times, I had to drop in because I couldn't get through to my service rep to make an appointment. After the second time, he said he would order a new head lamp and call me on Monday. Today is Tues and I Called him (and got through) but he said he'd have to check with the parts guy at noon. I am afraid that I will get stopped by police driving at night without a head light. Also my Driver side bumper sticks out still and doesn't align with side panel. It is only a slight bit, but it was that way when I brought it in. I should have left that off my service request. They had the bumper off anyway and I should have just let them do their repair and replace the bumper for the initial damage, instead of paying an extra $591 for something that still looks almost the same as it did before. I just really feel uncomfortable that I paid for something that they had to do anyway since they were already replacing the bumper.
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Service king is the ONLY car service place that makes me feel safe. I don't feel like they are sly which more car places are. Especially with females who tend not to know much about cars.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Damon was great. He went above and beyond to inform me of every single update-even though I was out of the country. I can't say enough good things about the customer service I experienced.