Crash Champions #0062 Clear Lake
In operation 14 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Continuously updated, and informed. Great service, thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone in the office was friendly and our truck was cleaned and detailed inside and out.
Returned Clean
My Experience - 0.0/5.0 -
They took a tool out of my center console.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The counter girl that assisted me was very PROFESSIONAL and supportive.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Loved the communication by text. Girl working desk was extremely helpful.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Again, very disappointed. Although this location was not the first to fix the car. They were trying to fix what another location had done. Same result though the fitting was poorly done. By the time we got home (an hour and 20 ish minutes drive) the bumper had shifted down. The bumper is extremely loose around one headlight that it flaps. And now you can see the brackets that hold the bumper on both the left and right side. And they told me again and again this was a good job in their opinion.
Customer Service - 0.5/5.0 -
They tried to gaslight me telling me that the car was fine when I can see all the problems with the job done. Only for them to agree with me and ask me to let them try and "figure it out"
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
thanks
Likely to Recommend - 5.0/5.0 -
Great job all around. Thanks.
Repair Quality - 5.0/5.0 -
Very professional and easy process. Great job on repairs.
Customer Service - 5.0/5.0 -
Very professional.
Returned Clean
My Experience - 5.0/5.0 -
Very good customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had an excellent experience from start to finish. I would recommend Crash to others.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I like the girl that waited on me at the desk she was very helpful and nice.
My Experience - 5.0/5.0 -
I had a great experience from beginning to end, the process was east and straightforward.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks like new
Customer Service - 5.0/5.0 -
Very satisfied with the help I received. I worked with Mery throughout the process and she was always taking care of every detail.
My Experience - 5.0/5.0 -
I was very pleased with the constant communication, very transparent and genuine, customer service from the receptionist was outstanding. Quality of the work was fanominal. Highly recommended
Likely to Recommend - 5.0/5.0 -
Great work, completed work ahead of schedule, highly recommend
Repair Quality - 5.0/5.0 -
Customer service was excellent, Receptionist was very helpful and transparent. Very pleased that she always smiled and made me feel comfortable and assured my vehicle was in good hands. The constant communication was fonominal, I never was left wondering what the status of the service was at. Other than that great job, I was very pleased with the quality of work.
Customer Service - 5.0/5.0 -
Would highly recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
These guys starting with Mary and Courtney out front are amazing at communication! They provide above and beyond outstanding service and deserve more than they are paid. Then moving to Carlos with the car getting fixed ensures you get your car n days before you expect and is great customer service, product better than when you left it, and good people overall. Highly recommended and hood everybody uses them!
Likely to Recommend - 5.0/5.0 -
They are so good not to wish bad things but wish more wrecks would happen do their business and psy would increase! (Courtney, Carlos, mary)
Repair Quality - 5.0/5.0 -
Car came better than it went! Thanks csrlos
Customer Service - 5.0/5.0 -
Mary and Courtney some of nicest people could ask for when dealing with stressful insurance and car wreck stuff
My Experience - 5.0/5.0 -
Great job on keeping me informed and the work was faster than I expected which was great.