Crash Champions #0062 Clear Lake

4.7 (4,454reviews)
94%
17080 Mill Forest Road,  Webster,  TX  77598

In operation 14 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (4,454)

My Experience

Great job on keeping me informed and the work was faster than I expected which was great.

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Repair Quality

Customer Service

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Repair Quality

Speedy, efficient and they provided excellent repairs.

Customer Service

Excellent

Returned Clean

My Experience

Great job

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Repair Quality

Customer Service

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Repair Quality

Car looks great!

Customer Service

Great customer service and communication

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Repair Quality

Took longer than expected, and still waiting on a piece to be completed.

Customer Service

everyone was very polite and professional

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

My dropoff, repair, and pickup process were all great!

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Repair Quality

Customer Service

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Repair Quality

Great Services and done an outstanding job on my truck

Customer Service

Returned Clean

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Repair Quality

Absolute best repair experience I’ve had, hands down. Great communication, fast service and very accommodating to working customers

Customer Service

Returned Clean

My Experience

This is the second time I’ve used this Crash Champions location (once with a different car), and each time has been a wonderful experience. The team is very friendly and attentive, and I appreciate the clear and frequent updates on my car’s status. My car was detailed after being repaired, and I’m grateful! Thanks so much for the amazing work!

My Experience

Great communication with me owner of the vehicle. Very satisfied with my repairs as well front bumper looks brand new and prefect match on the color. Thanks crash champions! And thanks Mary !

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Repair Quality

Customer Service

Mary and the communication team did great at keeping me updated

Returned Clean

My Experience

I appreciated the follow up by Mery! She was amazing! She always answered my questions and was very helpful!

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This is the second time we have used them!

Repair Quality

Very happy with everything!

Customer Service

Mery Hyde was so helpful and friendly! I wish more organizations had staff members like her!

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Repair Quality

good repair but the shop couldnt find my wheel lock key

Customer Service

good repair but the shop couldnt find my wheel lock key

My Experience

The repair and paint job is 1st rate, the car is 21 years old, yet your techs managed to match the new paint with the old. Unfortunately, they also spilled some paint on the trunk and did not remove it. It was obviously an accident and was understandably missed, due to the spilled paint almost blending in with the original. I would like to have this fixed, but would like some advice on how to have this taken care of. To bring my car in and leave it would incur extra costs in fuel, time off work and Uber fares, none of which will be reimbursed by my insurance company as part of the initial damage claim. It would be easier for me if one of your paint techs could visit my home (2.2 miles from your location) and fix it. The vehicle is parked at my location 24/7. I note you desire 10/10 for customer reviews, so I will hold off on  submitting mine until this is resolved. Please let me know how we should proceed. Thanks

Likely to Recommend

Repair Quality

Everyone I dealt with was very nice and professional. Heather, Lane, and Mery were very helpful. Although I had to go back several times, the job got done to my satisfaction. Would recommend.

Customer Service

Everyone I dealt with was very helpful and professional. Shout out to Heather, Lane, and Mery for answering my questions. Would recommend.

Likely to Recommend

Repair Quality

Very good 👍

Customer Service

Excellent service

My Experience

Crash Champions is amazing!! They are very friendly and helpful. My car was fixed in a timely manner and there was an issue with the parts they received and they were right on it.

My Experience

The process was easy from beginning to end. Courteous office, Mary. Daily reports on the progress of repairs was so nice!!

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Repair Quality

Customer Service

My Experience

The woman at the front was so kind and helpful. My car looks great

Likely to Recommend

Repair Quality

Awesome

Customer Service

Excellent