Crash Champions #0062 Clear Lake

4.7 (4,454reviews)
94%
17080 Mill Forest Road,  Webster,  TX  77598

In operation 14 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (4,454)

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Mary was very nice and helpful. The car looks great, thank you!

Likely to Recommend

Repair Quality

My car looks great and helped with any questions I had!

Customer Service

Everyone was very nice, Mery especially

Likely to Recommend

Work was good, customer service was good, but i spent 3 days not knowing my locking mechanism wasnt working because i thought it was all repaired properly

Repair Quality

My door is fine but now the locking mechanism isnt hooked up and my door doesnt lock

Customer Service

Customer service has been ontop of the issues

Returned Clean

My Experience

Upon inspecting the car further, the doors were NOT replaced since I can still see a dent from where the accident happened, I will be reporting this issue with the insurance again since one of the guys that works there kept lying to me, I am almost 100 percent sure the door worked on has bondo on it. That and paint specs were left on the door worked on.

Likely to Recommend

Y'all are liars committing insurance fraud just to make extra change off of hardworking people that do not take kindly their time being wasted and being lied to.

Repair Quality

I was lied to.

Customer Service

This would've been a 10 had that guy not lied to me.

My Experience

I received truly excellent service from Crash Champions , I was not previously familiar with this business but I now understand why my auto insurer chooses to work with them and recommends Crash Champions to their insured for collision repair. The entire process was efficient and courteous, and the communication was outstanding too, I was kept aware of the status of my repair along the way and the work was completed early, they did a great job and everything warranted for the life of the vehicle. I highly recommend crash Champions.

Likely to Recommend

Definitely would recommend, my entire experience exceeded is expectations

Repair Quality

Customer Service

My Experience

Pleasantly surprised by how quickly the job got done. Mary was a great representative for the company - efficient, knowledgeable and very pleasant.Easy to discuss the issue with. Very satisfied overall.

My Experience

Mery at the front desk was amazing -- best customer service in the business!!

My Experience

My Experience

I’m really glad that you fixed my SUV in such a timely manner. Thank you for your service.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very pleased with work performed on my truck . Thank you

Likely to Recommend

Repair Quality

Thank you Crash Champions, very PLEASE with your work. My vehicle looks awesome.

Customer Service

My Experience

I expected the repairs to be very expensive based on the cost of a repair we had with a different service provider. I was sure insurance would total the vehicle and I was worried. I was shocked to see how reasonable the Crash Champions estimate was - insurance accepted it, and it was DONE a little over a week from the accident. Not to mention how wonderful and easy they were to work with.

Likely to Recommend

Repair Quality

Customer Service

My Experience

This was the first time that I ever had to deal with having my car repaired and I can say that the experience was seamless from bringing it in to picking it up. I would recommend Crash Champions in a heartbeat without even thinking twice. Thank you all so much.

Likely to Recommend

Repair Quality

Customer Service

Your customer service rates more than a 10.it was by far the best customer service I have had from a business in a long time.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was pleased that I got my car back two days before estimated.

Likely to Recommend

Repair Quality

Helpful and polite (Mery) and quick. Received car two days earlier than expected.

Customer Service

My Experience

Great service felt like family very well taken care of and reminders for everything that was going on through the process. Special thank you to Mary for everything and making process so easy 🫡 Highly Recommended see you all on the next fender bender.

My Experience

Looks amazing and done ahead of schedule.

My Experience

Likely to Recommend

Very relatable

Repair Quality

Very satisfied with repair and service

Customer Service

Very professional very helpful

Likely to Recommend

They were awesome

Repair Quality

Mery Hyde and everyone at Crash Champions were outstanding.

Customer Service

see first comment