Crash Champions #0080 Universal City
In operation 14 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
I received excellent service and will come back again if I need service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Already speaking to them about other things...
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Was truly GRATEFUL how professional, honest, and how assuring they were that the parts that they ordered and how they were put on my car would be handled. Truly satisfied with the results and the fast turn around time!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job!
Customer Service - 5.0/5.0 -
Good job!
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
Gianna provided excellent service from my initial drop off to when I picked up my suv. The communication and overall quality of service received was excellent and professional. Thank you, Naydja O’Neal
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Amazing customer service, which the tam of Crash Champions fixed my car and delivered ahead of schedule. Thanks again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
I would be very likely to recommend Crash Champions to a friend or colleague. Overall, I had a positive experience with the repair process. The staff was professional, friendly, and took the time to address my questions and concerns. My truck was completed ahead of schedule, which I greatly appreciated. The reason I did not select a 10 is because I would have appreciated more communication during the repair process, and I had a couple of minor concerns regarding the paint color and the seal around the hood. However, the team was attentive and willing to discuss those concerns with me. Overall, I am very satisfied with the experience and would recommend Crash Champions to others.
Repair Quality - 4.5/5.0 -
Overall, I am very happy with the repair quality and the service I received. The team treated me very well, completed the repairs ahead of the promised date, and took the time to review and address all of my concerns. The reason I did not select a 10 is because I noticed two minor issues: the paint color appears slightly darker than the original in certain lighting conditions, and there was a small concern with the seal around the hood. However, these were minor details, and honestly, I am probably the only person who would notice the color difference. Despite those small concerns, the staff was professional, attentive, and committed to making sure I was satisfied with the repair. Overall, it was a very positive experience.
Customer Service - 5.0/5.0 -
The staff was professional, friendly, and attentive throughout the entire process. They kept me informed, completed the repairs ahead of the promised date, and took the time to thoroughly review the vehicle with me when I picked it up. I did have a couple of minor concerns regarding the paint color and the seal around the hood, but the team listened carefully and stayed with me to discuss and review each concern. I never felt rushed, and they genuinely wanted to make sure I was satisfied. Overall, the customer service was outstanding, and I truly appreciate the attention and care they provided.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Javier thank you for ur helping me. The staff was wonderful .they repair was Done well good Job 👍 👏