Crash Champions #0092 South 1st
In operation 13 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Very professional and clean repair done right.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Muy bien
Repair Quality - 5.0/5.0 -
Muy bueno
Customer Service - 5.0/5.0 -
Muy bueno
Returned Clean
My Experience - 5.0/5.0 -
I appreciated being able to speak to a person actually AT the business who could help me schedule drop off and pickup, knew what was going on with my car… AND was a good communicator. Ps- appreciate you cleaning my car!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
These guys are the best! I would say that I never got updates along the way for progress but they finished on time and a great job.
Customer Service - 5.0/5.0 -
Very very good!
Returned Clean
My Experience - 5.0/5.0 -
This was a smooth process start to finish, and the work was done very quickly. Everyone I spoke with was warm and kind. Great experience all the way around!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 2.5/5.0 -
I would have provided a higher rating on the quality, but when I picked up my car - after 3 1/2 weeks - the work was not finished.
Customer Service - 2.5/5.0 -
Again, I would have provided a higher rating if when I picked up the car, the work on my car was complete and done in less than 3 1/2 weeks. I was told 2 1/2 weeks. And the damage was pretty minimal.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
I think the work was good, but there were delays along the way. I think I got three different statements as to when my car would be ready.
Customer Service - 3.5/5.0 -
I don't know what you mean by customer service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for the service and craftsmanship. Jose did an outstanding job. Give that man a raise.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0 -
The car came back with new scratches on the hood.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent work and superb service.
My Experience - 5.0/5.0 -
EYes, please pass along to Mr. Sage and his team how extremely satisfied I am with there excellent work they have performed on my Lexus. Wow, what a wonderful and e and his team need their salary’s doubled for the excellent work. Thank y’all for everything. And group . They have made me extremely happy with the work they did on my car. Looks like a new one. And don’t forget the receptionist, she was very good to. I will always recommend Crash Champions. Yall are the best. Thank you Mr. Sage.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Initially painted the bumper the wrong color. Had to return two weeks later to get the work done rather than repair it then. Even after taking my vehicle back two weeks later they just pulled the bumper to paint and gave me back my vehicle to drive so they wouldn't have to cover for a rental car. They stuck the correctly painted bumper back on but their was still smudged melted plastic glue to my headlight. Be side of my experience I will not recommend crash champions to friends.
Repair Quality - 2.5/5.0 -
The repairs were initially completed incorrectly. Sage told me they were backed up with other vehicles and that I would have to return in two weeks to have the initial repairs completed. Eventually, the incorrect initial repairs were fixed. Overall, most of the repairs were completed. Still have some sort of melted plastic and glue on my headlight that never got repaired but I need my vehicle and don't have more time to wait for the work to be redone, again. Not much attention to detail from techs at this shop. They left some sort of round stickers on the inside of my car. Didn't bring these issues up to sage bc he probably would have had me wait another 2 weeks or more.
Customer Service - 1.5/5.0 -
The repairs were initially completed incorrectly. Sage told me they were backed up with other vehicles and that I would have to return in two weeks to have the initial repairs completed. Eventually, the incorrect initial repairs were fixed. Overall, most of the repairs were completed. Still have some sort of melted plastic and glue on my headlight that never got repaired but I need my vehicle and don't have more time to wait for the work to be redone, again. Not much attention to detail from techs at this shop. They left some sort of round stickers on the inside of my car. Didn't bring these issues up to sage bc he probably would have had me wait another 2 weeks or more.
Likely to Recommend - 5.0/5.0 -
Si, totalmente recomendables
Repair Quality - 5.0/5.0 -
Me impresionó la calidad de servicio hacia mi carro, lo único que podría aconsejar es que puedan mantener uno al tanto del avance, al menos cada semana.
Customer Service - 5.0/5.0 -
La atención y amabilidad de Jose
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
They called to say my vehicle was ready, so I took the time to go pick it up rushing through rush hour traffic only to find that the trim pieces didn't fit, some spots were unpainted, and there was adhesive residue all over the bumper. They kept the vehicle and our was ready 2 business days later (Friday and Monday). I picked up the vehicle and checked all the prior issues and things looked good but when I had the chance to take a close look the following day, I noticed that the bumper is out of alignment still. I need to get back over to the shop to get them to try and fix it or at least assure that there's no further structural damage but it's not easy to make time for that.
Customer Service - 4.0/5.0 -
Everyone was very nice. Just quality control and attention to detail were missing